Norton Internet Security / Norton AntiVirus

[Joesmir]

This pertains to Norton Antivirus (2011 and 2012) and how it blocks some of my outgoing MS Outlook emails (under Windows 7 Home Edition).

When I try to email attachments of greater than 20mb (for example 2 to 4 of my own jpeg photos), Norton Antivirus sends me a message that the email has been blocked (has not been sent) because the total size of the attachments exceeds 20mb.  This is too small because I frequently have to email 5 to 15 of my own jpeg photos.  With this limit, it forces me to send the jpeg photo files 1 or 2 at a time.

How can I increase the size of the MS Outlook Email attachments allowed by Norton Antivirus either to a) unlimited or b) 100mb? 

[Tim_Lopez Administrator · Accepted solution]

Hello Joesmir,

This message may is actually being sent from your email server. Norton AntiVirus is simply relaying the message from the server. You'll need to contact your email provider to find out the limits on file attachments. Typically, it's usually 10-20 Mb. 

[SendOfJive Norton Fighter]

Hi Joesmir,

What you are seeing is a notification from your email service provider being displayed by Norton (it would display in your email client if Norton were not installed).  Most ISPs impose limits on the size of an attachement that can be sent, and 20MB is often an upper limit that is imposed by many providers.  Norton has no involvement in this, and you should check with your ISP to see what they will actually allow.  You may have to send fewer pictures per message.

http://en.wikipedia.org/wiki/Email_attachment#Size_limits

[Joesmir]

Thank you.