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Newbie
kasini
Posts: 2
Registered: ‎02-04-2009

Norton Antivirus, Live Update Failed, Operation Failed 8900,213

For a number of weeks now, every time I try to run Live Update, the LU window tells me "Live Update Failed". When I click on the link "Tech Support", it tells me "Operation Failed 8900,213".

 

How can I fix this? I am concerned about the security of my machine.

 

Thank you and best

 

Karsten

Moderator
TomV
Posts: 2,906
Registered: ‎04-10-2008

Re: Norton Antivirus, Live Update Failed, Operation Failed 8900,213

Hi Kasini,

 

I'm sorry to know about the problems that you are facing with the Norton product. Please download the latest protection definitions through the intelligent updater from the following link.

 

http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95

 

After you've successfully downloaded and installed your definitions, can you please contact the technical support by clicking the link here?

 

Please let us know if you need further assistance. We will be more than happy to help you.

 

Thanks,

TomV

Norton Forums Moderator

Symantec Corporation

 

 

 

Newbie
kasini
Posts: 2
Registered: ‎02-04-2009

Re: Norton Antivirus, Live Update Failed, Operation Failed 8900,213

Hi TomV,

 

the manual update worked.

 

Thanks

 

Karsten

 

 

 

 

Moderator
TomV
Posts: 2,906
Registered: ‎04-10-2008

Re: Norton Antivirus, Live Update Failed, Operation Failed 8900,213

Hi kasini,

 

Did you manage to contact our technical support staff for assistance? Please follow the link in my previous post if you haven't done that yet. Let us know how it goes.

 

Cheers,

TomV

Norton Forums Moderator

Symantec Corporation