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Newbie
fionakeir
Posts: 1
Registered: ‎04-04-2013

Norton Blocking Wireless Connection With Mobile

Can someone help.  I think Norton is disallowing the wireless connection between my home laptop and my smartphone.  Any suggestions?

dickevans
Posts: 12,350
Registered: ‎04-08-2008

Re: Norton Blocking Wireless Connection With Mobile


fionakeir wrote:

Can someone help.  I think Norton is disallowing the wireless connection between my home laptop and my smartphone.  Any suggestions?


Welcome,

Have you looked at the network security map to be sure that all of your devices are listed and have the correct level of trust?

Thanks

Dick
Win7x64 SP1 current NIS V21
Symantec Employee
vipin_ravindran
Posts: 19
Registered: ‎08-09-2012

Re: Norton Blocking Wireless Connection With Mobile

You could also try to create a traffic rule under advanced network settings, and enter the IP address of the phone.

 

Try adding the MAC ID of the phone in to the network map first though.

 

:)