Norton Internet Security / Norton AntiVirus

[Boofo]

Mine worked from a restart. I did not turn off the computer. I just rebooted as it said to do.

[bjm_]

Hello dbrisendine...et al,

dbrisendine wrote (reply to bjm_) re file size.

The issue is being checked into by Symantec.  We will be notified when they have corrected to files.  There is nothing wrong on your end.

_________________________________________________

I read your recent post that your download was larger ....[....]

May I have something wrong at my end as I am unable to download 300MB...only 250MB from posted links ?

Regards

bjm_

[dbrisendine Norton Fighter]

bjm_

That's the issue I was getting at.  I finally did get the 291MB download but I had to use a downloader to do so.  Some users are not having a timeout issue with the FTP server and some are.  If you can, try using FireFox to download and / or a free download accelerator.  The full file (291MB) seems to run fine once burned as an ISO image  but I (and others) was having trouble downloading the file. 

[Boofo]

I used Internet Download Manager to download it. That might be the reason it downloaded fine for me all those times.

[bjm_]

dbrisendine

Thanks for the info re timeout issue with the FTP server...I tried download via FF ~ 250MB....

I'll find a free download accelerator / downloader and try again.

Now that I know issue is on my end...I'll get it done.

Thanks 

Regards

bjm_ 

[Boofo]

bjm_,

Fresh Download is a good free downloader.

Let me know if you still can;lt get it and I wikll upload the file to my server and help you get it that way.

[bjm_]

Hi Boofo

Thanks for the link....re Fresh Download

I run Vista.

Fresh Download ver 8.34  dated 09/09 (http://www.softsea.com/review/Fresh-Download.html) does not include Vista?

Regards

bjm_

[Boofo]

bjm_,

I would say try it as it should work on Vista also. But if it doesn't, there is Internet Download Manager (the one I use) but it is not free. You can do the 30-trial though. That should get you what you need. I recommend IDM, as it is the best as far as I am concerned. Well worth the money in the long run.

[Dave_Coleman]

Just FYI that I know first-hand this issue is being looked at internally. This thread will be updated when we have more information to offer.

I'd like to thank everyone for providing all of the valuable information so far.

Cheers,

Dave

[bjm_]

Good day Dave_Coleman,

Thank you for your interest and informational supportive message ... FYI.. [...]

My confusion started with the first message in this tread...

the first message in the thread offers...>

http://www.symantec.com/norton/support/globalmaps/recoverytool.jsp

product NIS09 links to ...>

DOCID: 20080612122232EN
Operating System: Windows Vista,Windows XP
Last modified: September 8, 2009

&

product NIS10 links to...>

DOCID: 20080612122232EN
Operating System: Windows Vista,Windows XP
Last modified: September 8, 2009 

Respectfully

bjm_