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Visitor
KP125x5
Posts: 2
Registered: ‎06-20-2012
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Norton Claims eBay Is A Fraudulent Website

Hello.  Whenever I do a search or view a product on eBay, I get the "Fraudulent Web Page Blocked" screen, claiming that "this web page is a known fraudulent web page.  It is recommended that you do NOT visit this page".  The homepage of eBay is not affected, only searches and items.  Does anyone know why a perfectly safe site that I visited just last night is suddenly prompting this reaction from Norton?

 

Thanks.

Pcloverxp
Posts: 93
Topics: 16
Kudos: 7
Solutions: 3
Registered: ‎09-23-2008

Re: Norton Claims eBay Is A Fraudulent Website

I can also confirm this.  I can only guess that the web protection definitions are faulty, but im not sure since I havent searched ebay for anything for a while prior to today.  Hopefully it gets worked out.

Windows 7 Pro SP1 x64 / IE 10.0 / Firefox 19 / NIS 2013 v. 20.3.0.36 / NU 15.0.0.124

Windows 7 Pro SP1 x86 / IE 10.0 / Firefox 19 / NIS 2013 v. 20.3.0.36 / Ghost 15 / NU 15.0.0.124
peterweb
Posts: 4,633
Kudos: 528
Solutions: 180
Registered: ‎04-17-2008

Re: Norton Claims eBay Is A Fraudulent Website

[ Edited ]

Welcome.

 

What version of NIS are you running? Support - About.

What operating system and service pack do you have?

Have you manually run LiveUpdate, rebooting as necessary, until no updates are available?

Is the search you mention the search provided by the eBay main page?

Does this message appear for all pages on eBay except the main page?

 

I just tried a couple of searches on eBay.com and did not get any warnings. Can you tell us what search phrase you used, so we can try it for you?


Things happen. Export/Backup your Identity Safe data.
Visitor
skismith11
Posts: 4
Registered: ‎06-20-2012

Re: Norton Claims eBay Is A Fraudulent Website

This is confirmed.  It must have been a recent update (today) as I buy and sell on ebay a great deal.  Ebay will need to be notified as well.  Home page appears just fine...leave it to look OR search at another category and Norton jumps on it.

scarfy
Posts: 52
Topics: 7
Kudos: 15
Solutions: 4
Registered: ‎06-20-2012

Re: Norton Claims eBay Is A Fraudulent Website

I can confirm this too.  Just for anything for the ebay site (enter search item and click search) will trigger the warning.

Newbie
beauty2267
Posts: 1
Registered: ‎06-20-2012

Re: Norton Claims eBay Is A Fraudulent Website

Same problem here.

Visitor
KP125x5
Posts: 2
Registered: ‎06-20-2012

Re: Norton Claims eBay Is A Fraudulent Website

Norton version 19.7.1.5

Windows Vista Home Premium 64 bit Service Pack 2

Ran Live Update until updates were complete

Searches take place from the eBay main page

It appears on all pages except the main page

peterweb
Posts: 4,633
Kudos: 528
Solutions: 180
Registered: ‎04-17-2008

Re: Norton Claims eBay Is A Fraudulent Website

Those of you having this problem....

 

Are you logged in to an account, or just visiting the page?

Are you on eBay .com or .ca or other?

 

I am not having this issue with my NIS 19.7.1.5


Things happen. Export/Backup your Identity Safe data.
Visitor
schoolrown
Posts: 1
Registered: ‎06-20-2012

Re: Norton Claims eBay Is A Fraudulent Website

I am logged into my account on ebay.com, using IE, and the main page appears fine but trying to look up anything gives me the fraud page alert.

Visitor
skismith11
Posts: 4
Registered: ‎06-20-2012

Re: Norton Claims eBay Is A Fraudulent Website

I just got off of the phone w/ebay customer service and they are starting to get a steady flow of calls pertaining to this situation.  My best guess is some sort of anomoly was issued in the latest automatic update that caused this.  Ebay indicated that they were "on it" and thanked for the input.