Norton Internet Security / Norton AntiVirus

[lakher49]

Norton come on. This is getting a bit stupid already. Ebay is a big deal. Money is on the line as we speak...

[ontheroad]

Don't really know much about it. All I know is I'm out of ebay too. Till they get it fixed. I don't want to keep overriding it incase it is something bad. Don't really know. But whoever (if someone did) attacked ebay they are causing problems for a lot of people.

[sonnykong]

i have the same problem as well. i have been using Norton for years. this is the qst time i register this to this community just to express my situation.

[ShanaWang]

I have the same issue, but what's worse is that in Firefox 13.0.1 if I click on "Continue to web page anyway" it takes me to http://www.symantec.com/redirects/norton/norton_com/co/viewanyway/ so I can't even bypass the message unless I use IE.

[jmpierce11]

It is happening to me, too.  I agree that it must be due to an automatic update.  Seriously annoying.  You can, of course, still go to the pages, you just have to click go to the page anyway.  But is really a pain in the neck because it pops up EVERY time you change a page.  After a little research I found out that this has been happening since at least 2009.  Get a grip Norton.

[WSCoin]

I just experienced it, but I see the first post is from four hours ago.

We sell lots of our coins on eBay, which means we have no choice but to just deal with it until Norton fixes it. I get the message whenever I try to view a coin that I have listed.

[ec134pilot]

If you have google chrome, open a incognito windo. Works fine, even when signed in to your Ebay account.

[MJP]

If anyone has some critical EBay transactions to perform and are getting slowed down by the "continue to site" button clicks, consider temporarily disabling some features involved in this behavior:

- Norton Internet Security: open the main UI and click the Settings link, go to the Web category and disable "Antiphishing".

- Norton 360: open the main UI and click the Settings tab, go to the Identity Protection category and disable "Antiphishing".

You product may show an "orange state" and there may be a "fix now" option that will turn this setting back on.

Please do this only as a temporary measure if you are affected by this issue and need to get some critical EBay work done; re-enable the setting as soon as possible to return to the recommended protection level.

Regards,

Matt Powers

Symantec Corp.

[Greg2012]

Norton Support said that the problem has been escalated to Engineering and a fix will be available in 24 hours via Live Update.

eBay is aware of the problem but asks users to contract Symantec.

[holgate]

I do not have a problem with following these instructions to do the work which I need to do on eBay. My problem is that I am an eBay seller and our entire business relies on our customers being able to reach our listings unimpeded. You can have all the workarounds in the world, but if a potential customer sees a fraud warning they will most likely take that at face value. Any roadblock between my customers and my listings WILL impact my bottom line.

I have no doubt that Norton is trying to resolve this problem, and I am somewhat reassured that it will be resolved "shortly", but can we get a better handle on what "shortly" actually means? Is this likely to be fixed in the next hour, next day, next week? Having some kind of estimate will enable me to take some kind of remedial action in the meantime. This is absolutely time sensitive as I have auction listings ending on eBay within the next 4-6 hours.

I am sure I am not the only ebay seller who is facing a potential loss as a result of this "glitch" and a loss of several hundred dollars to a small business is not small beer!