Norton Internet Security / Norton AntiVirus

[sh1]

I have used Norton for years and have found it to be very good.  Same thing could happen with one of their competitors. Seems everybody has forgotten when years ago  eBay  use to crash.  This very frustrating for all involved but there is a work around by  disabling the  phishing.

[WilburShaw]

Huge ebay issue, spent 3 hours thinking I had been compromised, finally called ebay and it took 2 persons to figure out it was Norton. Went to Norton for update and their own popup said their site had no history!!! WOW vote of no cofidence to Norton.

[effe0525]

Why is Norton 360 showing all Ebay lisitings as "Fraudulent Web Page Blocked"?

[effe0525]

Please disregard, I noww see this has been asked already

[holgate]

Dave ..... Thanks for your reply. Could you please give us an idea on how long it typically takes for this to "propogate." As I mentioned, eBay is very much time sensitive and this is costing eBay sellers a lot of money right now. Also, I would love to know if the original cause of the problem was due to an eBay issue or something which went wrong at Norton's end.

[effe0525]

There is no Dave only Zuul

[RobLatour]

I'm getting the same problem too

[ak474me]

Not sure if they got it fixed now, but i just tried and was able to search ebay and click on links without any issues now:)

[missjane64]

It is not yet fixed for me.  I have auctions ending tonight, of all nights.  This is costing me a ton of money.  This is my business!  My Norton subscription expires in 40 days.  What is Norton going to do to make this right for me??? 

[Dave_Coleman · Accepted solution]

The patch fixing this issue has been posted. To resolve it run LiveUpdate or have auto-LiveUpdate run by itself.

During the Live Update session it should show a “Norton 2012 Web Protection Definitions” update (for 2012 products), but you won’t be able to tell just from that if you have the right version.

In Security History, under the “Protection and Performance” category and “Identity” sub-category, the first update carrying this correction will show up as “Using Antiphishing definitions version 20120620.011”.

Once LU runs and this update is downloaded, Norton 2012 users will get this update applied immediately.

Pre-Norton 2012 users will need to allow their systems to enter idle state to have the update applied – achieving idle state can be accelerated by using the settings UI to change the Idle timeout – it should be able to be reduced to 1 minute if the user desires.

See this post below for additional screenshots. 

Cheers,

Dave