01-14-2011 09:52 AM
Greetings Norton Community
I have a strange problem, yet again, with everyone's favorite product, Norton!
But in all seriousness, I like Norton, it has done me pretty well through the years, I am just a little frustrated I suppose, at the moment.
Anyhow, I got a popup, less than an hour ago, from one click support, telling me there was an error with norton. I run the one click support help, and it opens my browser, bringing me to what I can only describe as a "tower" of step by step things. Needless to say, this makes my head spin. I follow the tower as well as I am able, and restart my computer as instructed.
Having forgotten to boot into safemode, I nonetheless, try running norton again. Norton seems to autostart just fine, but I can't seem to run any system scans.
The moment I try to run quickscan or fullscan, the scanner shifts to orange text and says "error", followed by one click support.
The first one being..
Nothing was out of place in my settings, when I saw them, so I proceeded to try once more, so following my restart, I try to run a nortons scan again, this time it syas it is a different error and get a new message, as a popup for
At this point i'm not sure what to do about my norton, but the norton community, in my experience has always been much more helpful than the "towers of text", I suppose I may have to take a number and "wait", but I'm hoping someone can get back to me soon :)
Solved! Go to Solution.