09-20-2011 06:27 AM
Hi Imacri ... quick note to let you know my problems are solved ... Umai noted that there were a couple of lines of code missing from my Firefox extensions.ini file ... adding those did the trick ... thanks for your assistance.
09-20-2011 06:42 AM - edited 09-20-2011 06:58 AM
Posting the solution to this problem, so that other users may also get benefited.
In the Extensions.ini file present in this location, %appdata%\ Mozilla\Firefox\Profiles\SomeRandomeValue.default\
the following 2 entries should be present. If it is not present then, Norton toolbar will not be loaded in Firefox.
For NIS 2011,
For NIS 2012,
The numbers Extension1 and Extension2 will vary accordingly depending on the other addons present in your Firefox.
09-20-2011 07:03 AM
It is great to know that your problem got solved.
Thanks to you and imacri for your co-operation during this time.
09-20-2011 08:41 AM - edited 09-20-2011 08:54 AM
This is great news. Congrats to both you and Umai for persisting and finally figuring this out.
I've posted a link to Umai's solution in randomname's thread Idenity Safe Says Not Active In Firefox here to give it more exposure. I'm sure this will be a big help to other people having the same problem.
Just a hint for others following this thread who are trying to find the correct extensions.ini file in Firefox. Go to Help | Troubleshooting Information and click the Open Containing Folder button as shown in message # 14 of this thread to browse to the correct location of your default FF profile.
Now the bad news. I see FileHippo posted Firefox 7 Beta 6 yesterday, so the "stable" release of Firefox 7 must just be around the corner. Oh, joy.
Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 188.8.131.52 * IE 9.0 * Firefox 6.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400 GS