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Contributor
Malone
Posts: 16
Registered: ‎05-01-2011
Accepted Solution

Norton Identity Safe

I have tried three times without success to set up 'auto login' to two site, which though associated have different URL and different passwords and user names.

 

http://www.serif.com/?MC=SERPPCBR1&gclid=CMu24JqLx6gCFQoa4QodGAj3pg   (the company)

 

http://forums.serif.com/  (the members forum)

I have entered the URL directly into Identity Safe using copy > paste and then entered the individual passwords and user names,

 

For some reason Identity Safe does not differentiate between the two different sites and tells me I have multiple logins.  How do I set it up to stop this happening?

 

Regards

 

Malone

 

 

 

Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: Norton Identity Safe

[ Edited ]

Hello Malone,

 

I have seen this occur from time to time when the URLs contain some similar information (serif.com).

 

You can disable the informational window which prompts you of multiple logins.

 

Open the main UI > Web Settings > Identity Safe > Identity Safe Options > Configure [+].  In the Identity Safe Options window, uncheck "Display my Logins each time I visit a page with multiple Logins".  Click Apply and OK your way out.

 

You will no longer be prompted about multiple logins, but you still have the option to click on the Identity Safe toolbar icon to select "Available Logins for this page".

 

Hope that helps.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Contributor
Malone
Posts: 16
Registered: ‎05-01-2011

Re: Norton Identity Safe

Hi Phil_D

 

Thanks for your reply.

 

I think your answer re the problem being the similarity of the first  part of the URLs being the cause is correct.

 

I have given up on trying to set auto login on the site I use least and will manually fill in.

 

 

Regards

 

Malone