Norton Internet Security / Norton AntiVirus

[Wikipedian]

When I try refreshing the Norton insight I got an error that says error connection to server even though I can connect to the internet (obviously)

In addition, the Norton Insight submission operation keeps canceling see below:

[Wikipedian]

I have attatched a sysprotlog.  If you are interested.  Can you also check if I'm infected?

[mdturner]

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Wikipedian wrote:
I have attatched a sysprotlog.  If you are interested.  Can you also check if I'm infected?

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I don't see anything untoward in your log. The Norton Insight error may well just be a failure at the Insight Server end although I am able to connect to it OK.

[dbrisendine Norton Fighter]

SysProt shows no RootKits.  You could try clearing your DNS catche and the in about 30 minutes (it takes Windows awhile to reset the catche) try the Insight server again.

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You can try to flush your DNS

Click Start > Run, type ipconfig /flushdns and click OK.
Then type ipconfig /registerdns and click OK.

[Wikipedian · Accepted solution]

Nevermind.  The problem seem to be fix itself.

I refreshed the Norton insight and it connected to the server.  Will wait 24 hrs for Norton Insight submission to try again.

Glad to know I'm not infected.