To clarify a bit of confusion - Norton Insight does not perform any submissions - it scans for new files and queries for trust information. No information is submitted during the Norton Insight task. There is a separate task that is part of the Norton Community Watch program that submits file digest information to Symantec servers for analysis. The Norton Community Watch submission task runs only if you have opted into the Norton Community Watch program, and only if you have internet connectivity when the job is scheduled to run.
The Norton Insight task will scan for new files on the system - it typically looks for executable files that are likely to be executed. It looks in many of the common startup locations, and when it finds a new file that is interesting (meaning it is an executable and that has never been seen before), it will attempt to query the Symantec servers to determine the trust rating for the file. This process runs in two steps - first step is discovery of new files, and second step is the query for trust and updating the local trust rating.
The first step (where Norton Insight is looking for new files) runs independent of internet connectivity. It is not effective to postpone the Norton Insight job because of no Internet Connectivity - because we would delay discovery of potentially import files. The second step, where we query for trust information, will not run if there is no internet connectivity. On the next scheduled run, Norton Insight will look for new files, and will then query for trust on all files that have no trust - the new ones for the current run plus any files that were discovered in previous runs that have no trust rating.
I hope this helps.
Thank you for choosing Norton Internet Security
Roy Fine
Symantec Employee
Norton Internet Security
