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Newbie
bokavan
Posts: 1
Registered: ‎09-13-2011

Norton Internet Security 2012 close open port

i take the this test and foud one port (2001) is open and i want to know how to close it

http://security.symantec.com/sscv6/WelcomePage.asp

 

thanks for your time

Symantec Employee
Psujitha
Posts: 15
Registered: ‎09-10-2011

Re: Norton Internet Security 2012 close open port

hi

 

Can you please let us know whether it is a TCP port or UDP port because the port number above 1023 are also used for some services when ever your system is trying to contact some server for an application to run it will open any port number above 1023 so it might also be opened because of some service is trying to contact any server

 

Please re scan an check whether it still says the same port number is opened or a different port number if it says a different port number you can ignore it because it might be a service port if it still says the same port number please let us know whether it is a TCP port or UDP port

 

Try scanning the computer with norton power eraser  www.norton.com/npe

 

Regards

Sujitha

Super Spam Squasher
Bombastus
Posts: 1,686
Registered: ‎11-16-2009

Re: Norton Internet Security 2012 close open port

Also, do you use a router? Because if you are, it is not the Norton firewall that is being tested and scanned at all, but the router.