06-20-2011 04:31 AM
can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 126.96.36.199)
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v188.8.131.52, Norton Utilities 16
06-20-2011 08:16 AM
First, be sure all three Symantec / Norton browser add-ons are enabled. Is the Norton toolbar visible and are you logged into Identity Safe?
If all the above is okay, you should consider resetting your Identity Safe.
Let us know if the Autofill function works now.
And, always backup your Identity Safe Data to an external media on a regular basis.
[portions courtesy of Symantec Employee Thalir]
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
07-29-2011 02:04 PM - edited 07-29-2011 02:08 PM
I am having the same issues. I have checked that the 3 plugins are enabled but my toolbar isn't showing in my browser. How do get it working again? My version is 184.108.40.206 also.
07-29-2011 02:16 PM
07-29-2011 02:21 PM
If you have the Menu Bar displayed, clickon View and place a check by the Norton Toolbar. If the Menu Bar is not diplayed, right check on a blank space in the header of IE, and then place a check in fropnt of Norton Toolbar in the dropdown menu.