10-03-2012 02:44 AM
For the past day I have been unable to access the internet using Chrome. No matter what site I try, it fails to load the page. I checked with FireFox to have every page I try load successfully. Upon disabling the Smart Firewall and Auto-Protect, I was able to load the pages in Chrome. Not sure why this came about all of a sudden as I don't believe I updated anything on my laptop. I have also tried disabling extensions and clearing my cache, history and cookies.
Something else that had me confused was the fact that I had no problems whatsoever with Chrome on my desktop, which has the same Norton as my laptop as we bought multiple licenses.
If I could please get some help that would be great.
10-03-2012 02:57 AM
Check the access for google chrome application here Settings->SmartFirewall->Program Control->Configure.
If its block/auto , change it to Allow and veriy the connectivity.
10-05-2012 08:32 AM - edited 10-05-2012 08:34 AM
I have a similar problem with Google Chrome. Since installing the latest version of Norton Internet Security Google Chrome only displays a medium grey page, I cannot even access my favourites, history or google chrome tools. I tried the solution posted above and it had no effect.
10-05-2012 09:59 AM
I have Norton 360 and only experienced occasionnal blocking upon a sandboxed Chrome which crasshed, but otherwise it's ok! I suggest you erase your chrome apllication in your FW settings (my Chrome is set to "Auto", but just erase it!) in program settings. Then launch your chrome browser, it should be ok!!!
10-07-2012 06:21 PM
It's been almost 5 days and no Symantec help. Wonderful.
Anyways, it has been a huge pain to have to copy and paste URLs from Chrome to FireFox.
Thank you gdiloren, I'll try what you say.
10-07-2012 06:27 PM
SO FAR the above solution has been working, thanks!
I would still love for a Symantec employee to reply. I thought maybe they were off for Thanksgiving but I doubt they follow the Canadian holidays.
10-08-2012 11:57 PM
I have sent you a Private Message ( ). Please take a look at it when time permits.
Norton Forums Administrator