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Contributor
ckristi
Posts: 16
Registered: ‎09-09-2010

Norton Internet Security will not let me reply to a message.

I was trying to reply to a message I received from AKC.org, but Norton Internet Security keeps giving me an error message that I don't under stand. The error message I get is:

 

Email Error

 

550 5.2.0 you are not allowed to send mail to E9210

huwyngr
Posts: 18,957
Topics: 906
Kudos: 2,329
Solutions: 337
Registered: ‎04-13-2008

Re: Norton Internet Security will not let me reply to a message.


ckristi wrote:

I was trying to reply to a message I received from AKC.org, but Norton Internet Security keeps giving me an error message that I don't under stand. The error message I get is:

 

Email Error

 

550 5.2.0 you are not allowed to send mail to E9210


I've no expertise in this myself but it might help others to know how you connect to the Internet and what email client you use for sending and receiving email.

 



Hugh
SendOfJive
Posts: 9,884
Kudos: 4,183
Solutions: 706
Registered: ‎02-07-2009

Re: Norton Internet Security will not let me reply to a message.

Hi ckristi,

 

The failed delivery message is originating with your email service provider.  Norton displays the message but is not the cause of the failure.  Please check with your email provider to determine why your reply is being rejected by the server.

Contributor
ckristi
Posts: 16
Registered: ‎09-09-2010

Re: Norton Internet Security will not let me reply to a message.

I tried sending the message thru my server's website access to my email (charter.net) and I think it let me send the message.  At least I didn't get any error messages...lol

 

I normally use Windows Live Mail on my laptop with Windows 7 with no problems.  This is a first.