10-31-2013 06:22 PM
I'm hoping that someone can help me, or possibly provide an explanation to the following.
A few days ago I updated to Windows 8.1 and i assumed everything was fine. However the scanner is no longer finding tracking cookies for sites where I have been previously and know tracking cookies are active.
When I visit these same sites using Firefox however, and then do a scan, the scanner finds the Tracking Cookies. So basically it's saying there are tracking cookies when on Firefox, but not when on Internet Explorer.
I have the latest version of Norton on subscription, and the support run tells me that the installation is fine. I can no find no differences to before in my online settings etc, so I'm at a loss as to what to think about this.
My major concern is that Norton isn't protecting me when i use IE11. Which obviously is not what I want at all!
Thanks in advance if anyone can help,
Solved! Go to Solution.
10-31-2013 06:48 PM
Is it possible that IE 11 is blocking tracking cookies and that is why Norton does not find any? There is a setting in IE11 but whether it has settings specific to tracking I don't know and I'm not in WIndows 8 at the moment.
10-31-2013 06:57 PM
I did consider that, but i couldn't find anything to confirm it was the case. Unless anyone knows any different and can confirm.
I am aware that 11 has "increased security" too, but i don't know to what degree. I'm certainly not an expert on IE sadly, and wouldn't know where to begin dissecting it.
10-31-2013 07:44 PM
Hi Richie, it IS possible that IE 11 is blocking tracking cookies. I have Firefox set to accept cookies in sites, but to block 3rd party cookies. Set in that way, I haven't had Norton flag tracking cookies, in ages. I also use CCleaner after each browsing session and also use MawareBytes Anti Malware and SuperantiSpyware, both used as free passive scanners only. Neither have picked up tracking cookies, either.
I also use Adblock Plus, and Do Not Track Me addons, in Firefox.
11-01-2013 07:26 PM
Thanks for all your replies guys.
I'm guessing it is possible that IE11 is blocking tracking cookies, but then i am as equally concerned that Windows 8.1 and IE11 are not as secure as they should be. And perhaps they are interfering with Norton in some way.
I must be honest, i didn't have a single problem with Windows 8 and IE10, but 8.1 and IE11 are not to my liking thus far. I wish i hadn't updated so soon. There are clearly bugs in 8.1 that need ironing out.
11-01-2013 11:44 PM - edited 11-02-2013 12:06 AM
I am aware that 11 has "increased security"
Wait until the next 0-day vulnerability will be discovered and you will see how much "increased security" IE 11 has....
11-08-2013 07:09 AM
After another week or so of investigating, i believe that the problem lies with Norton.
I am now experiencing the same with Firefox. I just ran a full scan and Norton picked absolutely nothing up. But I know this cannot and should not be the case.
Tracking cookies are not so much of a concern, but what I am really concerned about now is that Norton is not scanning as effectively as it was. Meaning that it could be missing other things.
I am only very new to Norton, so can any recommend the best way of asking Norton to investigate this? I believe the compatability with Windows 8.1 is the problem.
11-09-2013 06:01 PM
Richie, tracking cookies are not that great a problem. You can install an addon called Do Not Track Me, and you can also install CCleaner, which does a great job of clearing your system.
11-09-2013 06:15 PM
Some versions of Internet Explorer have Do no track me built in I understand -- certainly IE10 has and IE 11 has improved it so it's not exactly an Add-on in the sense of having to install something that shows up under Manage Add-ons.
Here's an article about it in IE 10 -- http://www.neowin.net/news/microsoft-sticking-with
<< In addition, IE11 offers users more ways to change their personal Do Not Track settings via the Privacy panel in the Settings menu or from the Safety menu on the desktop. >>
Microsoft even has a Do Not Track Test Page .....