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Richie
Posts: 28
Registered: ‎10-31-2013
Accepted Solution

Norton Issue in Internet Explorer 11

Hi Everyone,

 

I'm hoping that someone can help me, or possibly provide an explanation to the following.

 

A few days ago I updated to Windows 8.1 and i assumed everything was fine. However the scanner is no longer finding tracking cookies for sites where I have been previously and know tracking cookies are active.

 

When I visit these same sites using Firefox however, and then do a scan, the scanner finds the Tracking Cookies. So basically it's saying there are tracking cookies when on Firefox, but not when on Internet Explorer.

 

I have the latest version of Norton on subscription, and the support run tells me that the installation is fine. I can no find no differences to before in my online settings etc, so I'm at a loss as to what to think about this.

 

My major concern is that Norton isn't protecting me when i use IE11. Which obviously is not what I want at all!

 

 

Thanks in advance if anyone can help,

 

 

Richie.

 

Richie
huwyngr
Posts: 21,828
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Registered: ‎04-13-2008

Re: Norton Issue in Internet Explorer 11

Is it possible that IE 11 is blocking tracking cookies and that is why Norton does not find any? There is a setting in IE11 but whether it has settings specific to tracking I don't know and I'm not in WIndows 8 at the moment.



Hugh
Contributor
Richie
Posts: 28
Registered: ‎10-31-2013

Re: Norton Issue in Internet Explorer 11

I did consider that, but i couldn't find anything to confirm it was the case. Unless anyone knows any different and can confirm.

 

I am aware that 11 has "increased security" too, but i don't know to what degree. I'm certainly not an expert on IE sadly, and wouldn't know where to begin dissecting it.

Richie
F4E
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Registered: ‎05-23-2009

Re: Norton Issue in Internet Explorer 11

Hi Richie, it IS possible that IE 11 is blocking tracking cookies. I have Firefox set to accept cookies in sites, but to block 3rd party cookies. Set in that way, I haven't had Norton flag tracking cookies, in ages. I also use CCleaner after each browsing session and also use MawareBytes Anti Malware and SuperantiSpyware, both used as free passive scanners only. Neither have picked up tracking cookies, either.

 

I also use Adblock Plus, and Do Not Track Me addons, in Firefox.

Windows 7 64 Bit Sp1 NIS V 21.5.0.19
huwyngr
Posts: 21,828
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Registered: ‎04-13-2008

Re: Norton Issue in Internet Explorer 11

And Google Search has a setting for Turn off features that send information. But that may only apply to Google?



Hugh
Contributor
Richie
Posts: 28
Registered: ‎10-31-2013

Re: Norton Issue in Internet Explorer 11

Thanks for all your replies guys.

 

I'm guessing it is possible that IE11 is blocking tracking cookies, but then i am as equally concerned that Windows 8.1 and IE11 are not as secure as they should be. And perhaps they are interfering with Norton in some way.

 

I must be honest, i didn't have a single problem with Windows 8 and IE10, but 8.1 and IE11 are not to my liking thus far. I wish i hadn't updated so soon. There are clearly bugs in 8.1 that need ironing out.

 

 

Richie
Super Phishing Phryer
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Posts: 1,790
Registered: ‎01-06-2011

Re: Norton Issue in Internet Explorer 11

[ Edited ]

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

I am aware that 11 has "increased security"

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Hi,

 

Wait until the next 0-day vulnerability will be discovered and you will see how much "increased security" IE 11 has....

 

Regards,

 

 

Contributor
Richie
Posts: 28
Registered: ‎10-31-2013

Re: Norton Issue in Internet Explorer 11

After another week or so of investigating, i believe that the problem lies with Norton.

 

I am now experiencing the same with Firefox. I just ran a full scan and Norton picked absolutely nothing up. But I know this cannot and should not be the case.

 

Tracking cookies are not so much of a concern, but what I am really concerned about now is that Norton is not scanning as effectively as it was. Meaning that it could be missing other things.

 

I am only very new to Norton, so can any recommend the best way of asking Norton to investigate this? I believe the compatability with Windows 8.1 is the problem.

Richie
F4E
Posts: 4,124
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Registered: ‎05-23-2009

Re: Norton Issue in Internet Explorer 11

Richie, tracking cookies are not that great a problem. You can install an addon called Do Not Track Me, and you can also install CCleaner, which does a great job of clearing your system.

Windows 7 64 Bit Sp1 NIS V 21.5.0.19
huwyngr
Posts: 21,828
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Registered: ‎04-13-2008

Re: Norton Issue in Internet Explorer 11

Some versions of Internet Explorer have Do no track me built in I understand -- certainly IE10 has and IE 11 has improved it so it's not exactly an Add-on in the sense of having to install something that shows up under Manage Add-ons.

 

Here's an article about it in IE 10 -- http://www.neowin.net/news/microsoft-sticking-with-default-do-not-track-setting-for-ie10 

 

And on IE 11 http://www.neowin.net/news/ie11-preview-has-improvements-to-do-not-track-features 

 

<< In addition, IE11 offers users more ways to change their personal Do Not Track settings via the Privacy panel in the Settings menu or from the Safety menu on the desktop.  >>

 

Microsoft even has a Do Not Track Test Page .....



Hugh