12-17-2010 07:18 PM - edited 12-17-2010 07:24 PM
I received some exceptional Service from Prashant (Norton Live Service Expert). I had a vicious virus on my computer and he patiently fixed the problem. He was very patient and professional. Prashant made sure my problem was taken care of from beginning to end. Not only did he stay on the phone with me and reassured me that the problem would get taken care of. But, he also made sure my other software was downloaded and working properly. He was Awesome!! I would definitely use this service again and recommend it to my friends!! Thanks Norton Live Experts!! You Rock!!
B. Evans
12-18-2010 06:27 AM - edited 12-18-2010 06:27 AM
I think someone should acknowledge your post. So here goes. I'm glad to read your story and I hope that you did not pay a fee to get the support.
12-19-2010 11:04 AM - edited 12-19-2010 11:05 AM
<< I received some exceptional Service from Prashant (Norton Live Service Expert). >>
<< I'm glad to read your story and I hope that you did not pay a fee to get the support. >>
12-19-2010 11:28 AM
B. it was nice of you to take the time to post your thread of encouragement here, kudos from me also. ![]()
12-19-2010 11:13 PM
Thanks for sharing your positive experience with us here.
-Venkat
12-21-2010 01:17 AM
If things are godd, they should also be mentioned. Nice gesture..
