Hello Fellow Norton Customers,
Many of you will recognize me as a long time active Norton Community participant and I would like to share my thoughts on a new feature which was introduced with Norton 2012 called Norton Management.
One of the more common questions we get in the Norton Community takes one or more of the following forms:
1. My old computer crashed and I have a replacement (new) computer. How do I transfer the activation to my new computer?
2. I am retiring one computer and replacing it with a new computer. How do I transfer the activation to the new computer?
In the past the only way to resolve this problem and free up the activation used by the old computer was to contact Customer Service. Though they have always been very willing and proficient in restoring the activation from the old computer there is no doubt that it is inconvenient for most people.
Well Norton Management solves that problem and inconvenience and allows you as the user to free up your own activation for use on the new computer without involving Customer Service! 
How does this work you might ask?
- You must install the Norton Management application on each computer associated with your subscription. It is tied to the Norton Account associated with the first activation of your subscription.
- Each computer tied to this subscription must log into http://manage.norton.com and install the Norton Management applicaiton and add that computer (device) to the account. You will need to supply your Norton Account credentials to do this.
- Once each device (computer) is added to Norton Management, any computer device being managed through that account can initiate remote uninstall which then frees up the activation used by that computer for use on another computer.
- Even if the computer for which you are attempting to free up an activation no longer exists or cannot be connected to the Internet any more, you can still free up the activation.
- Note that it may take about 10-15 minutes or so to free up the activation if the computer which you are removing is no longer connected to the network. You need to log out and back in in order to see the number of activations increase or click the More Info link on the right hand side of your browser. Repeat this process until you see the number of activations increase by 1.
- Two extra "ccSvcHst" processes (one user and one system) will be added as noted in the Task Manager. This is in addition to the two already present as part of your Norton security software.
- Please note that once you have remotely uninstalled your Norton security software from a computer or removed it via Norton Management, that computer will no longer be protected by Norton. If the computer you are removing is not connected to the internet when you remove it through Norton Management and is later connected back to the Internet, it will cease to function shortly thereafter, once it connects to the Symantec server and realizes that this installation has been removed. So be sure that you have some other security software ready to install if the old computer will remain connected to the Internet!
Please see image below for illustration.
The following Blog thread includes more information.
http://community.norton.com/t5/Norton-Protection-B
If you have any questions on how this works, please post away. I have tested this feature quite extensively. 
Best wishes.
Allen
The meaning of the numbers in the image below are as follows:
1. Initiate remote uninstall. This only works if the computer for which you are removing the activation is still connected to the Internet.
2. Remove the computer (device) from the account. This will work even if the computer is no longer connected to the network.
3. More Info link - clicking on this will show the current status including the number of activations remaining. Should update within 10-15 minutes max of removing the computer via option #1 or 2.
4. Shows the computer name of that device.
HI bleeper24,
You are most welcome.
I've found it to be a valuable feature given this is one of the more common questions we get in the Norton Community. I have to admit I am not crazy about it adding two more "ccSvcHst" processes but I have found in my testing that they do not take any additional CPU cycles, just a tad bit more RAM.
Allen
Hi AllenM:
Thank you for bringing this to the forefront.
One thing that does concern me a bit is the potential system performance aspect of this -
"Two extra "ccSvcHst" processes (one user and one system) will be added as noted in the Task Manager. This is in addition to the two already present as part of your Norton security software."
Does a user need to be concerned about this?
Atomic_Blast :)
Atomic_Blast wrote:Hi AllenM:
Thank you for bringing this to the forefront.
One thing that does concern me a bit is the potential system performance aspect of this -
"Two extra "ccSvcHst" processes (one user and one system) will be added as noted in the Task Manager. This is in addition to the two already present as part of your Norton security software."
Does a user need to be concerned about this?
Atomic_Blast :)
Hi Atomic_Blast,
I don't see the extra two ccSvcHst processes taking any CPU time but just a tad bit more RAM. I don't think you will notice any difference due to installing Norton Management unless you are really tight on RAM.
The amount is negligible in my opinion.
Best wishes.
Allen
Tech83 wrote:Hi! AllenM,
Great write-up. One thing though; would clicking on the Manage link on the NIS 2012 main GUI do the same thing?
Tech83 :)
Hi Tech83,
Yes it sure does! As does clicking on Norton Management from Norton Apps menu while logged into your Norton Account. There are several ways to get there from here! 
Best wishes.
Allen
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