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Tech83
Posts: 937
Topics: 47
Kudos: 154
Solutions: 27
Registered: ‎07-30-2008

Re: Norton Management - A Value Add Feature


AllenM wrote:

Tech83 wrote:

Hi! AllenM,

 

Great write-up.  One thing though; would clicking on the Manage link on the NIS 2012 main GUI do the same thing?

 

Tech83  :)


Hi Tech83,

 

Yes it sure does! :smileyhappy: As does clicking on Norton Management from Norton Apps menu while logged into your Norton Account. There are several ways to get there from here! :smileytongue:

 

Best wishes.

Allen


Hi! AllenM,

 

Thanks, for the quick response.  This is a really nice feature, one that I'll definitely be passing along to those whom I provide help to.  Again your write-up was great.  :)

 

Tech83  :)

AllenM
Posts: 10,206
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Norton Management - A Value Add Feature


 

Hi! AllenM,

 

Thanks, for the quick response.  This is a really nice feature, one that I'll definitely be passing along to those whom I provide help to.  Again your write-up was great.  :)

 

Tech83  :)


But you actually responded quicker than I did! :smileytongue:

 

But I agree, it is a nice feature. :smileyhappy:

 

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Visitor
loutog
Posts: 3
Registered: ‎12-27-2011

Re: Norton Management - A Value Add Feature HELP PLEASE

Hope you can help me.  I have NIS 2012 installed on 3 Win7 home premium 64 bit SP 1 computers.  I installed Norton Management on all three today.  I can see only two of the computers on any of the machines.  The third does not show.  I installed from an administrator ID on each of the three.   All three are on the same version of NIS and under the same subscription key.   Logged on to NIS 2012 Manager under the same email and password.

 

What is very strange is that I can "add" only the same two computers on each of the three computers but the one left off is identically left off on all three.

 

I have rebooted and tried reinstalling on third third machine a could of times to no avail. 

dickevans
Posts: 9,231
Registered: ‎04-08-2008

Re: Norton Management - A Value Add Feature HELP PLEASE

Hi,

A couple of questions. Are they all in the same workgroup? Looking at the network security map can you see all three devices and do they all have at least a shared trust level?

Thanks

Dick
Win7x64 SP1 current NIS V20
Visitor
loutog
Posts: 3
Registered: ‎12-27-2011

Re: Norton Management - A Value Add Feature HELP PLEASE

Yes.  All three are in same workgroup and all three are viewable in Network Security Map with shared trust setting.

Visitor
loutog
Posts: 3
Registered: ‎12-27-2011

Re: Norton Management - A Value Add Feature HELP PLEASE

I de- installed Norton Management on the third computer , rebooted and reinstalled., It now shows all three computers.  Not sure what went wrong the first time on that computer but the remove reinstall approach cleared it up.

dickevans
Posts: 9,231
Registered: ‎04-08-2008

Re: Norton Management - A Value Add Feature HELP PLEASE


loutog wrote:

I de- installed Norton Management on the third computer , rebooted and reinstalled., It now shows all three computers.  Not sure what went wrong the first time on that computer but the remove reinstall approach cleared it up.


It is amazing what a reboot will do. So glad to read that all is well.

Stay well and surf safe

Dick
Win7x64 SP1 current NIS V20