Norton Internet Security / Norton AntiVirus

[elsewhere]

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Floating_Red wrote:

One issue with Norton that has come up within the last week is the number of Tracking Cookies Detected and Resolved.  Say I Run a Norton Quick Scan, and, at the end, the Number Of Tracking Cookies Detected and Resolved is 144.  I then Run a Norton Full System Scan. without Connecting or Opening I.E., and the number would be around 100.  I decided to compare Norton's Scan Results, so a Ran a Full Scan with SUPERAntiSpyware Free Edition and, it, too, came up with about 180 Tracking Cookies Detected and Resolved.  Guess it's not really an issue with Norton, but I thought I'd bring this up.

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Before, I would have about 20 Tracking Cookies, and if I Ran a Scan right after each other, the second Scan wouldn't Detect any Threats, including Tracking Cookies.

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With regards to your tracking cookie issue above, please see the following post to see if you have the same persistent tracking cookie issue described there:

http://community.norton.com/t5/Norton-Internet-Security-Norton/scan-problem/m-p/486134/message-uid/4...

If you do have the same issue, then please try the solution offered by Symantec employee 'dkane' in a later post in that thread, in the first instance, to see if it resolves this issue for you. If not, then try the ccleaner solution if you are familiar with this program and advise.

As for your blue screen, please open the 'Reliability Monitor' via searching for this program from the Start button or by opening it from the Action Center, under Maintenance.

Blue screen events show up in the Reliability Monitor window as shown below. Do you see any entries like this in your Reliability Monitor view? :

In this instance, Windows is pointing the finger at the video hardware. However, the NIS 2012 Beta was just installed on this machine. Both blue screens above occurred when the PC came out of Sleep mode. At this stage, no conclusions can be drawn until the video driver has been updated.

Please advise if the Reliability Monitor offers any further insights into your blue screen events.

Thanks

[Floating_Red]

I have no WINDOWS' Failures caused by Video Hardware.  There are many WINDOWS' Failure in the R.M., which just state that it is an Un-Expected Shut-Down, or WINDOWS Stopped Working.

[elsewhere]

OK, it was worth a shot to see if the Reliability Monitor had any further information to offer.

By the way, did you resolve your tracking cookie issue?

[Floating_Red]

I must thank you for directing me to the R.M. as there were three Logs/Dumps just sitting there waiting to be Sent off to Microsoft, so I'll see, hopefuly, within the next few weeks, if they release a Solution to my issue.

I am not really bothered with the Tracking Cookies at the moment, as this un-expected Shut Down is more important to me to fix.  This only started (Tracking Cookies) after the Un-Expected Shut Downs were happening, so I don't know if the two are linked.  I haven't yet looked at your Web Link, but, may I point out to you that SUPERAntiSpyware Free Edition also Detected and Resolved 178 Tracking Cookies, so this is not an issue with Norton, I believe.

Once again, thanks for helping; if anyone else is willing to post suggestions, I would be more-than-happy to give them a shot.  Thank-You.

[Floating_Red]

I appear to have Fixed my Tracking Cookies' Issue, but still have this Blue Screen issue.  If any one has any suggests, feel free to post them and I'll try them.