Hello bordersfairlawn and welcome!
To the best of my knowledge, MS Office Live will not allow you to upload the HTML file to the Root Directory of your website, so most folks add the code to a meta tag.
The only way to use the automated verification process with a meta tag is to create a new meta tag with the name: norton-safeweb-site-verification and the content to include your 128 character authentication code. If you cannot create a new meta tag, only the code should be added to your keywords tag.
I can see an attempt to paste the entire Norton Safe Web meta tag in place, however somewhere along the line, things got a bit mixed up.
1) I would first start by removing this content from your current keywords meta tag:
<meta name="norton-safeweb-site-verification" content="10jsc7iyk9kz3pvf5x3vk-dh7oql-s-7foa2mdq075iwpd-z-tj6o6u57f2bc8dhsyrj0273x-84f1cvgoznyd6ykud86eo3qcy-8m-9q27wv7m4tq1izrtea8l2fb5d" />
10jsc7iyk9kz3pvf5x3vk-dh7oql-s-7foa2mdq075iwpd-z-tj6o6u57f2bc8dhsyrj0273x-84f1cvgoznyd6ykud86eo3qcy-8m-9q27wv7m4tq1izrtea8l2fb5d
2) Once that is done, please add just the 128 character code to your current keywords tag separating entires with a comma. When through it should look like this:
Poets Writers People, 10jsc7iyk9kz3pvf5x3vk-dh.............
3) When done, click OK and Save your page.
Let me know when you have completed this step and I will be happy to check the code for you. Please understand that adding the code to your keywords will not allow for the automated verification process, but will require manual intervention from the Safe Web Team.
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Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
