04-22-2009 09:34 PM - last edited on 05-09-2009 05:23 AM by shannons
What is wrong with Norton Safe Web when I use FF 3.09??? It cannot show site ratings when I visit google on FF 3.09. Norton Safe Web can easily show site rating when I visit msn, ask, yahoo, and other search providers. Also, Norton Safe Web has site ratings for google search engine when I use IE 8.
FF 3.09 (current version)
MSN on FF 3.09 version
IE 8 [NO problem with google search]
Several of my clients have experienced the same problem that I have for the past two weeks. Does anyone here have this problem???
[edit: Resized images.]
04-22-2009 09:56 PM
Assuming your issue only occurs when using www.google.com and not the Firefox search window, this problem was reported and responded to by Symantec in this thread:
05-08-2009 08:30 PM
That was a bogus solution. Obviously, if the NSW icons are working in IE but not in FF, and in all other searches except Google, the problem is NOT that the NSW servers are down.
However, I have found that the Google Icon extension can block the NSW icons. You can still get the Favicons in Google searches by using the Customize Google extension and turning on the Favicons for the Web.
05-08-2009 09:21 PM
SecurIT Guy wrote:
That was a bogus solution.
Did you read beyond the post marked as the solution? That solution dealt with a separate issue and later posts exposed the Google/Firefox icon problem. Unfortunately, many threads flagged as solved later branch into similar but causally-unrelated issues, a confusing situation that probably needs to be addressed somehow.
05-11-2009 12:51 AM - edited 05-11-2009 12:56 AM
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