United States
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Norton Internet Security / Norton AntiVirus

Reply
Topic Options
cookware
Visitor
cookware
Posts: 2
Registered: ‎05-16-2010

Norton Safe Web won't verify my Website

Options

‎05-16-2010 04:40 PM

I have registered my website sharonscookwarecollection.com with Norton Safe Web and received the confirmation email. After copying & pasting the following Meta tag into my website admin homepage, Norton is still rejecting my website verification.

 

<meta name="norton-safeweb-site-verification" content="-8u-1ql5kp7sjio6pgp8mjeit-i2u6tlqo5-zl26w40m1dv8nfm02ho77yshev2paalafa2rmrf6m7riyd62tw57u3npa5s1fe-afr-jfibglcm4kj35rmm2628u4hqy" />

 

Please advise me as to what I'm doing wrong? I don't want to see the big ? at the end of my website any longer. Thank you in advance for your much needed help.

Report Inappropriate Content
Message 1 of 6 (1,461 Views)
0 Kudos
AllenM
Posts: 10,216
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Norton Safe Web won't verify my Website

[ Edited ]
Options

‎05-16-2010 04:56 PM - edited ‎05-16-2010 05:09 PM

Hi cookware,

 

Welcome to the Norton Community.

 

I can see your safe web code on your home page but it appears that your web building program mangled the format and also put the code outside of the <head> section.

 

I will go ahead and submit your website for manual ownership verification. Please allow one to two days for this to take place and for the safe web team to respond to this thread. Please leave this code in place until the safe web team has validated ownership of your website.

 

Once the owner verification takes place, your website will be queued for rating evaluation.

 

Thanks

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Report Inappropriate Content
Message 2 of 6 (1,451 Views)
Symantec Employee
Symantec Employee
rajesh
Posts: 338
Registered: ‎06-04-2009

Re: Norton Safe Web won't verify my Website

Options

‎05-16-2010 10:41 PM

Hi cookware,

 

 I have verified owership & queued up your website 'sharonscookwarecollection.com' for analysis, soon new rating will be reflected in safeweb.norton.com.

 

Rajesh

Report Inappropriate Content
Message 3 of 6 (1,368 Views)
AllenM
Posts: 10,216
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Norton Safe Web won't verify my Website

[ Edited ]
Options

‎05-16-2010 10:43 PM - edited ‎05-16-2010 10:44 PM

Thanks very much Rajesh.

 

Hi Cookware,

 

Congratulations on having your website ownership verified! :smileyvery-happy:

 

Best wishes for your website. :smileyhappy:

 

Thanks

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Report Inappropriate Content
Message 4 of 6 (1,364 Views)
0 Kudos
cookware
Visitor
cookware
Posts: 2
Registered: ‎05-16-2010

Re: Norton Safe Web won't verify my Website

Options

‎05-17-2010 05:49 AM

Thank you so much for taking care of this so fast. I do apprecieate it. All of you do excellent work. I just joined this forum last night and will definitely use it again if I have problems. Have a good day.

Report Inappropriate Content
Message 5 of 6 (1,299 Views)
0 Kudos
AllenM
Posts: 10,216
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Norton Safe Web won't verify my Website

Options

‎05-17-2010 08:27 AM

HI cookware,

 

You are very welcome. Rajesh really stays on top of things when we send him notice that a website needs manual verification.:smileyhappy:

 

FYI: Most of us including myself are volunteers, Rajesh and others whose names are in red are Symantec employees.

 

Best wishes for your new website. :smileyhappy:

 

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Report Inappropriate Content
Message 6 of 6 (1,288 Views)
0 Kudos

Products

Services

Support

Norton on Facebook
Norton on Twitter
Norton's YouTube Channel
Symantec on Linked In
Norton on Google+