Norton Internet Security / Norton AntiVirus

[dbrisendine Norton Fighter]

COexport.exe makes a comma delimited file and it is not password protected.  But at least the data is available to the user.

[boneidle]

mikosh

I have exported my Ident Safe Data to a removable Drive.

When doing so, it asks you to enter a password.

Then if you insert your removeable at a later date or into another PC

When you log in using Norton toolbar or through opening a web page.

A popup asks you if you to choose your Normal Profile or your Removeable Profile  along the top

Once choice selected and that particular Password is entered.

Your are then using the appropriate Data for that Profile.

So perhaps that answers your question

[boneidle]

Mikosh

Going back to the Nag screen.

As the Nag screen for me is every day now.

I set my PC clock to read to read 23:30

When my PC clock reached 00:00,  i.e. midnight , the Nag screen popped up.

So yes, it seems that midnight ' LOCAL ', time is the trigger.

But I have a feeling that if you switch off overnight, it could be an hour before it appears, after you switch on next day.

This is most likely to give the pc a chance to do all other updates at start-up first.

Hope this helps.

Suppose after I reset my clock, I'll get another Nag at Midnight tonight.

Message Edited by boneidle on 12-13-2009 01:25 PM

[mijcar]

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boneidle wrote:

Mikosh

Going back to the Nag screen.

As the Nag screen for me is every day now.

I set my PC clock to read to read 23:30

When my PC clock reached 00:00,  i.e. midnight , the Nag screen popped up.

So yes, it seems that midnight ' LOCAL ', time is the trigger.

But I have a feeling that if you switch off overnight, it could be an hour before it appears, after you switch on next day.

This is most likely to give the pc a chance to do all other updates at start-up first.

Hope this helps.

Suppose after I reset my clock, I'll get another Nag at Midnight tonight.

Message Edited by boneidle on 12-13-2009 01:25 PM

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Just updated the subscription of a customer who's been getting a nag screen (he's at 21 days).  He gets his at boot up.  We haven't seen it come up after it's first appearance.  Probably, it would pop-up right after midnight if he crossed into a new day.

[mikosh Regular Contributor]

Thanks boneidle and mijcar for the info about the nag screen. Its sounding like this may be ok for our church laptop.

I'm still not clear though about the Comma Delimited password file for Identity Safe. If as dbrisendine says executing the COexport.exe file doesn't require entry of the normal Identity Safe password, surely there's a huge security risk? Anyone gaining access to a computer which has an expired NIS and knowing about this utility would be able to obtain all login information? I think boneidle your saying the procedure does require entering the normal password or are you referring to a normal Identity Safe backup?

Mike

Message Edited by mikosh on 12-13-2009 07:27 PM

[SendOfJive Norton Fighter]

Hi mikosh,

In order to access and export your Identity Safe data after your subscription has expired COExport.exe does require that you enter your Identity Safe password.  Once you have successfully exported the information it is no longer protected in the comma delimited file unless you use a third party encryption program.  The instructions for exporting your data can be found here:

http://service1.symantec.com/SUPPORT/nco.nsf/0/e5a44e06f97b3f89882572260060120f?OpenDocument&seg=hm&...

[mikosh Regular Contributor]

Hi SendOfJive,

I'm clear how it works now. Thanks for the link to the instructions for CoExport.exe.

Mike

[KLR]

Norton will shut down at midnight (local time) of the day that shows 1 day remaining.

That is what happened to me 35 min ago.

mijcar - the unused NAV 2007 product code worked and I have a new 366 days.

Sure was scarry at midnight when NAV shut down - before I got the new key launched.

Ken

Message Edited by KLR on 12-14-2009 12:40 AM

Message Edited by KLR on 12-14-2009 12:41 AM

[Germany]

I bought Norton over the internet and keeps charging my account for renewals every year. I never asked for automatic renewals and I called for a refund and this Guy sounds like indian answered the phone and said he was going to refund the money and he said to wait for 2 weeks and you wait and he says you gave the wrong credit card and he keeps doing that until is too late to get the money back from the bank..I spoke with many people at the bank telling this is a FRAUD and finally i got my money..he did the same this month and to the bank right away....this GUY says he is from norton and he has 1800 number and he is the only one answers the phone...NOW HE HAS PUT SOMETHING IN MY COMPUTER THAT GETS FROZEN AND NORTON COMES UP AND SAYS YOU NEED TO UPDATE...I DONT KNOW WHAT TO DO...SYMANTEC NEEDS TO PUT THESE PEOPLE IN JAIL...OR DO SOMETHING....I NEED HELP TO GET RID OF THIS NORTON UPDATE THING?????

[floplot Norton Fighter]

Hi Germany

You can go to mynortonaccount and turn off that automatic renewal of the program. All you have to do is remove the credit card information. They will start to remind you 30 days in advance when your subscription is going to end. All you have to do then is near the time when then program is going to end, find a cheaper version either in a local store or online somewhere and enter that key.

Do you have a current Norton product installed now with a valid key?