Norton Internet Security / Norton AntiVirus

[Bulldoggy]

I do not work for Symantec, and I have no vested interest in Symantec.

In my opinion, it's entirely reasonable for Symantec to wait until Firefox 3.5 became final before finalizing an update to the Norton toolbar. And even then, Symantec may want to wait for early adopters of FF 3.5 to report problems with the new browser, before releasing its update.

There's no compelling reason to jump on the new version of Firefox from the first moment it's available. Nobody will suffer harm by waiting a short while before upgrading, especially if you're protected by NIS 2009.

Moreover, the Norton toolbar is hardly the only one that's currently not compatible with FF 3.5.

I suggest everybody take a deep breath. The sky is not falling.

[Siro]

Nice to see Symantec taking deep interest in getting the problem resolved as soon as possible and I sincerely hope that they release a compatible toolbar so the complaints and stuff can be resolved.

[planet]

Will Symantec be updating the Norton IPS 1.0 Add-on for FireFox 3.5. It is currently incompatible. What effect will disabling this add-on have on browser? I'd like to upgrade since 3.5 is much faster than the current 3.0.11.

[rh]

Ditto Bulldoggy.  Thanks for saving me the time to write that!

[STBA]

The best security that works right now to me is MY WOT (web of trust) add on.  Until Norton updates the add on and im glad they are taking the time to make sure it works well for us.  If they didnt wed all be back on here later with tech questions!

[Siro]

I believe Norton should take their time to update the toolbar no doubt about that ,though, they should have speeded up things when the Release Candidate 3 was released so the toolbar would have been fully compatible by the time the final version came out.

[TomiRed Super Spam Squasher]

See now, this is what I meant.. they have done it again!

They, unlike the rest of the developer world, don't consider an RC to be locked code, where they can do preliminary testing and check their toolbar against it. Nooo, they will wait for the final build, and not lift a finger before it.

And now, the ETA for the Hotfix doesn't exist, the ETA for the Live Update patching is in - mid-August .. 

But we'll take solace in the fact that the important things have been taken care of - Norton Heroes, advertising for money wielding five-year-olds is fully functional and running!! 

[Scorpio]

on the first part i agree ,but on second  

dude that video is made by a marketing department , symantec dev team doesn't do those things ..

so making it doesn't delay anything 

[mythbuster]

HI TomiRed,

<<They, unlike the rest of the developer world, don't consider an RC to be locked code, where they can do preliminary testing and check their toolbar against it. Nooo, they will wait for the final build, and not lift a finger before it.>>

I'm sure they would have thought about this one. It is quite apparent from the way they are dealing with their product lines for the Win7 release. I understand that you are not happy about the product not being ready yet. But its a reality, that not often these RCs will always be helpful enough, to release a product that is bug free on day zero. Its not uncommon among software vendors to look for this buffer. IMHO, we can give it to them.

Just my two cents.

-MbR

[TomiRed Super Spam Squasher]

Dude, irony, have you heard of such a concept?

I'm just comparing this advert, which will sway nobody in their right mind to buy any Norton solution, and this ''process'', where it takes them days and weeks to enable a mission critical (log-ins, phishing protection, safe search) component for an update of Mozilla that EVERYONE knew was coming at this time. This''process' will unnecesarilly swamp their tech-support with calls, and create another lump of bad word of mouth (as if they haven't had enough), making it less likely that someone will buy a Norton security solution.

What do you think was a better idea, spending money on creating that flash thingy, or spending money on having developers test on the prior Firefox RCs, so that the update for the toolbar would be finished today, as the story was initially told here (intended for gullible people, of course).