06-30-2009 06:35 PM
I do not work for Symantec, and I have no vested interest in Symantec.
In my opinion, it's entirely reasonable for Symantec to wait until Firefox 3.5 became final before finalizing an update to the Norton toolbar. And even then, Symantec may want to wait for early adopters of FF 3.5 to report problems with the new browser, before releasing its update.
There's no compelling reason to jump on the new version of Firefox from the first moment it's available. Nobody will suffer harm by waiting a short while before upgrading, especially if you're protected by NIS 2009.
Moreover, the Norton toolbar is hardly the only one that's currently not compatible with FF 3.5.
I suggest everybody take a deep breath. The sky is not falling.
06-30-2009 08:08 PM
Nice to see Symantec taking deep interest in getting the problem resolved as soon as possible and I sincerely hope that they release a compatible toolbar so the complaints and stuff can be resolved.
06-30-2009 08:10 PM
06-30-2009 08:24 PM
06-30-2009 10:39 PM
I believe Norton should take their time to update the toolbar no doubt about that ,though, they should have speeded up things when the Release Candidate 3 was released so the toolbar would have been fully compatible by the time the final version came out.
07-01-2009 01:17 AM
See now, this is what I meant.. they have done it again!
They, unlike the rest of the developer world, don't consider an RC to be locked code, where they can do preliminary testing and check their toolbar against it. Nooo, they will wait for the final build, and not lift a finger before it.
And now, the ETA for the Hotfix doesn't exist, the ETA for the Live Update patching is in - mid-August ..
But we'll take solace in the fact that the important things have been taken care of - Norton Heroes, advertising for money wielding five-year-olds is fully functional and running!!
07-01-2009 01:39 AM
on the first part i agree ,but on second
dude that video is made by a marketing department , symantec dev team doesn't do those things ..
so making it doesn't delay anything
07-01-2009 02:32 AM
07-01-2009 02:38 AM
Dude, irony, have you heard of such a concept?
I'm just comparing this advert, which will sway nobody in their right mind to buy any Norton solution, and this ''process'', where it takes them days and weeks to enable a mission critical (log-ins, phishing protection, safe search) component for an update of Mozilla that EVERYONE knew was coming at this time. This''process' will unnecesarilly swamp their tech-support with calls, and create another lump of bad word of mouth (as if they haven't had enough), making it less likely that someone will buy a Norton security solution.
What do you think was a better idea, spending money on creating that flash thingy, or spending money on having developers test on the prior Firefox RCs, so that the update for the toolbar would be finished today, as the story was initially told here (intended for gullible people, of course).