Norton Internet Security / Norton AntiVirus

[Digiti]

I tried the LiveUpdate, reboot recyle several times still no joy. I still have the older version of the addon

[dickevans Super RootKit Eradicator]

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Digiti wrote:

I tried the LiveUpdate, reboot recyle several times still no joy. I still have the older version of the addon

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Hi,

My suggestion would be to control panel uninstall FF, reboot and then reinstall.

[digiti123]

I tried uninstalling Firefox  9.01 in contol panel but Firefox addons still shows the older version of the Norton bar as being disabled. No new version shows as  being installed. Any other suggestions I can try?

[Krusty13]

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digiti123 wrote:

I tried uninstalling Firefox  9.01 in contol panel but Firefox addons still shows the older version of the Norton bar as being disabled. No new version shows as  being installed. Any other suggestions I can try?

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Hi,

Perhaps it's time to uninstall NIS and Reinstall.  I know this can be a pain in the butt,  unfortunately it is often the best course of action when nothing else works.  Let us know how you get on.

Thanks,  Dave.

[digiti123]

Removing NIS for the Norton Toolbar is a last resort for now. If I have errors or something else goes awry with NIS then I will resort to a uninstall. Thanks.

[Grumpster Regular Contributor]

I seem to have same thing on Vista 32 bit fully updated. Both Ie 9 and firefox 9.0.1 have not been updated. Not even after various restarts and live updates. It went fine on 2 other pc s with win7 64 bit.

[dickevans Super RootKit Eradicator]

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digiti123 wrote:

Removing NIS for the Norton Toolbar is a last resort for now. If I have errors or something else goes awry with NIS then I will resort to a uninstall. Thanks.

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Hi,

If you save your identity safe data and use the Norton Remove and Reinstall Tool it is usually a pretty painless process. Just a thought for when you reach the point of feeling the need to do it.

[digiti123]

I am also having this problem with Vista 32 bit as my operating system.

[Grumpster Regular Contributor]

I just discovered that the toolbar verson of IE9 under win7 64 bit (fully updated) is not the same as the new one under Firefox 9. IE 9 shows 2012.2.2.1.6 whilst Firefox 9 has 2012.2.2.5 . Is this by design? or is it just wrong? and if wrong how to get it right without the ever so famous NIS uninstall.

[yank Trojan Terminator]

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Grumpster wrote:

I just discovered that the toolbar verson of IE9 under win7 64 bit (fully updated) is not the same as the new one under Firefox 9. IE 9 shows 2012.2.2.1.6 whilst Firefox 9 has 2012.2.2.5 . Is this by design? or is it just wrong? and if wrong how to get it right without the ever so famous NIS uninstall.

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Yes, it is by design.  There has been no changes to IE9 recently that caused the toolbar version to be upgraded while FF has been upgraded to version 9, so the Toolbar also had to be upgraded to be compatible with the newer version of FF.

All is well and you do not have to go thru the "famous NIS uninstall!"