06-21-2011 02:35 PM
From neigh-ho-ma, this is what happned:
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For the small percentage who may have wondered, I had FF 4.0.1 and NIS 18.6.0.29 when the patch for FF 5.0 arrived on my machine, win7 x64 home premium.
After the reboot, I installed FF 5.0 and the NIS toolbar and its two components were there in the browser.
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Yes, that is the same as what happened here. The patch was automatically put in through NIS 2011 pulse update. Firefox 4.01 had been installed for a few weeks, about a month or so. I accepted the update to Firefox 5.0 after the forced pulsed update of NIS. The Norton toolbar is present and seems working well. And about NIS v18.6, this has been the version on this machine for about as long as Firefox v4.01 had been on it.
06-21-2011 03:02 PM - edited 06-21-2011 03:10 PM
Norton update worked fine as did FF5 update. Thanks for the quick update. I guess this thread should be marked SOLVED.
Jim ![]()
06-21-2011 03:07 PM - edited 06-21-2011 03:09 PM
FF5 is now final and Norton has updated its products and the toolbar is now working. Thanks Norton.
Jim ![]()
06-21-2011 03:39 PM
OK. It is the 21st. I have gone to Firefox 5 and no Norton Toolbar. When can we expect it to be working?
06-21-2011 03:47 PM
Use LiveUpdate on Norton and it will update the Toolbar. It will ask for a reboot of your system. Was released a few hours ago.
Jim
06-21-2011 04:02 PM - edited 06-21-2011 04:05 PM
I ran live update, rebooted... on both my systems and the IPS and toolbar are not working on either.. Says not compatible and disabled.
06-21-2011 04:10 PM
we will w8ing update for now
06-21-2011 04:10 PM - edited 06-21-2011 04:11 PM
GFL wrote:
I ran live update, rebooted... on both my systems and the IPS and toolbar are not working on either.. Says not compatible and disabled.
Hi GFL,
Just to clarify a few things:
1) You are running Norton Internet Security 18.6? If not, please visit the Norton Update Center to get the latest version, then run LiveUpdate again.
2) When you ran LiveUpdate, you received a larger update and were prompted by LiveUpdate to reboot?
3) After the reboot, you ran LiveUpdate again until no more updates were available?
What was the order you did the updating between Firefox and Norton? Was it Firefox 4.0.1, then updated to FF5, then ran LiveUpdate? Or some other order or versions? Please be as specific as possible, these details help. Thanks!
06-21-2011 04:11 PM
Many thanks to Symantec for getting this updated. They are actually updated ahead of some of my other addons.
06-21-2011 04:13 PM
Wow it works , good job. Nice and Fast.
