Norton Internet Security / Norton AntiVirus

[antplus]

Drminer Thanks, I read your message I have applied and works great bar in Firefox 4.0.1 Norton
Updates come I note for another browser.
Thanks again

[SlamDunkley]

I cannot find this file

[noghere Keylogger Crusher]

You can also change in 5.* the 4.0 value of maxVersion of the install.rdf file in coFFPlgn folder, the same value of maxVersion of the install.rdf file in IPSFFPlgn folder: it would work with the next FF upgrades...

FILE IPSFFlgn:

    <!-- Firefox -->
    <em:targetApplication>
      <Description>
        <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id>
        <!-- firefox -->
        <em:minVersion>2.0</em:minVersion>
        <em:maxVersion>5.*</em:maxVersion>
      </Description>
    </em:targetApplication>

  </Description>
</RDF>

FILE coFFPlgn:

    <!-- Firefox -->
    <em:targetApplication>
      <Description>
        <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id>
        <!-- firefox -->
        <em:minVersion>3.0</em:minVersion>
        <em:maxVersion>4.0</em:maxVersion>
      </Description>
    </em:targetApplication>

  </Description>
</RDF>

[INDIANBOY]

so what should we do now ???

[noghere Keylogger Crusher]

Anyway I think it would be better to wait for the official Norton hotfix....  Few days only, I hope.

[94strat]

Works like a champ!

[sewing1243 Contributor]

Tony,

I "assume" that you work for Symantec....If not...SORRY! if I just insulted you.

Continuing on the assumption you are an employee I have to ask: Do you bosses understand how irate many of your customers are getting with your company?

I've been using Symantec and Norton products since I bought my first DOS/Windows based PC in the late 80s/early 90s (when Peter Norton's picture was still on the boxes) and I am not a "happy camper". They really need to make some adjustments if they don't want to lose what I suspect is a large segment of the customer base.

[geek47]

Symantec:

Your customers are stating that this problem can be resolved simply by changing the value of the maxversion parameter from 4.0 to 4.0.1 in the install.rdf file !!!!

If the fix is truly that simple, then (1) shame on you for missing this trivial detail and (2) you need to update push out the install.rdf file IMMEDIATELY.

If the fix is not that simple, then please explain why your customers are reporting that making such a trivial change appears to fix the problem, and explain why making this trivial change does not actually fix the problem.

As long as you make tools that work within browsers, then you will need to stay on top of browser updates. While you might not have anticipated the Firefox 4.0.1 update, you would have to be living in a cave to have missed the Firefox 4.0 upgrade .... and yet when Firefox 4.0 came out .... it appeared to have taken you by surprise and broke the Norton Toolbar. No excuse for that!

Please fix this current incompatibility problem ASAP (i.e., TODAY).

[SlamDunkley]

I still don't get it

[Tony_Weiss Administrator]

---

SGFC wrote:

---

Tony_Weiss wrote:

I recommend that you hold off on upgrading to 4.0.1.

---

So Firefox puts out a security update and you recommend against it?

---

To be fair, that's a paraphrase of my original message:

For now, if you want to continue using the Norton Toolbar with Firefox, I recommend that you hold off on upgrading to 4.0.1.

We want you to be secure when you're online. My point was to give customers options.

I'm surprised more people aren't concerned with the security concerns involved in manually modifying their Norton product. That's a very risky operation, with serious security issues.