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Visitor
mrfish
Posts: 1
Registered: ‎01-08-2013

Norton antivirus 2012 using product key from Norton 2013 ?

Hello I have Norton Antivirus 2012 with antispyware it has expired.  Can I put the product key code from Norton antivirus 2013 ? I have Dial-up and dont want to update  to 2013 just would like to put product key code from the 2013 product and resume my updates for my norton 2012. Running Win Xp

 

Thanks

dickevans
Posts: 12,357
Registered: ‎04-08-2008

Re: Norton antivirus 2012 using product key from Norton 2013 ?


mrfish wrote:

Hello I have Norton Antivirus 2012 with antispyware it has expired.  Can I put the product key code from Norton antivirus 2013 ? I have Dial-up and dont want to update  to 2013 just would like to put product key code from the 2013 product and resume my updates for my norton 2012. Running Win Xp

 

Thanks


Welcome,
In theory it should work. We have had some cases where it doesn't. When that happens your need to contact customer support

http://www.norton.com/chat

and get them to help you

Keep us posted

Dick
Win7x64 SP1 current NIS V21
Contributor
TEMITOPE8037
Posts: 10
Registered: ‎01-08-2013

Re: Norton antivirus 2012 using product key from Norton 2013 ?

YOU CAN'T USE NORTON 2013 PRODUCT KEY FOR NORTON 2012, IS NOT POSSIBLE.....LOL....

BIGBEN FOR YOU.....
peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: Norton antivirus 2012 using product key from Norton 2013 ?


TEMITOPE8037 wrote:

YOU CAN'T USE NORTON 2013 PRODUCT KEY FOR NORTON 2012, IS NOT POSSIBLE.....LOL....


Are you saying this from experience?

 

There have been some problems with 2013 product keys not working on earlier versions. Some did work, some did not. Symantec are aware of this and if you run into this problem, Support will supply a valid key.

 

 

 


Things happen. Export/Backup your Identity Safe data.
Regular Contributor
EssaTD2
Posts: 52
Registered: ‎09-21-2011

Re: Norton antivirus 2012 using product key from Norton 2013 ?

I used my Norton 2013 key on my 2012 install for my new computer running Windows 8.  No problems.  Maybe it was just a fluke.

Regular Contributor
EssaTD2
Posts: 52
Registered: ‎09-21-2011

Re: Norton antivirus 2012 using product key from Norton 2013 ?

I noticed the antivirus thing after I posted.  I was working with NIS 2012-2013.  I have no idea how the stand alone Norton antivirus software would work.

peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: Norton antivirus 2012 using product key from Norton 2013 ?

Glad to hear you have things working.

 

Can you clarify what products are involved? Your first post says you had Norton Antivirus. Your last mentions Norton Internet Security.

 

The product keys are not interchangable, so you may have confused the product names.

 

 

 


Things happen. Export/Backup your Identity Safe data.
Contributor
TEMITOPE8037
Posts: 10
Registered: ‎01-08-2013

Re: Norton antivirus 2012 using product key from Norton 2013 ?

Yes, from experience. I have been using Norton for sometimes now......

BIGBEN FOR YOU.....