07-01-2012 08:27 AM
I recently found whitesmoke virus on my system with Spyware Doctor , i gathered something was wrong when my yahoo email account kept going too a blank screen on log out as it never use to. Norton never found anything , maybe as Norton recognises Whitesmoke as a genuine application , the problem is i have never installed Whitesmoke grammar application . As soon as Spyware Dr. removed the virus my yahoo email logged out perfectly like it use too .
I am dissapointed that norton didn't find this virus , i am a norton subscriber and have been for the last 4 years , i will also be subscribing again in 2 weeks for another year , so please Norton add this vicious virus to your data base .
By the way i'm - Windows 7 Ultimate - 64 bit
07-01-2012 10:37 AM
As you and many others that have come here have found out, no one security product is going to find 100% of all 65,000 plus malware and variants that are released every day.
You did the right thing and got a second opinion and were able to solve your issue.
Part of the problem could be that there seems to be a legitimate grammar checker and translater software with the same name.