Norton Internet Security / Norton AntiVirus

[brdnacer]

so when i plugged in my usb flash drive, norton internet security hid all of my folders! a message poped out in the corner saying that there is a thread or something like that (totally not it!) and now all of my folders are hidden. they still exist! because flash drive is still almost full, but also when i manually type in the top bar folder name like F:\images this folder is opened. and i can see all files in that folder. but problem is i had like 20 folders with important stuff. i think folders got quarantined or something. i am using NIS 2011. please help urgent

btw "see hidden files and folders" doesn't work

[mp3jo Super Virus Trouncer]

try

NIS > Settings > Computer > Real Time Protection > Autoprotect: Disable "Removable Media Scan" ( =OFF)

Does this help?

[brdnacer]

folders still not there

[mp3jo Super Virus Trouncer]

Please open NIS Security History.

Select "Quarantine" with the dropbox

Click "Export", select format "Text files" to save all to a logfile.

Open logfile. Then use copy and paste to post the content of the logfile here.

[brdnacer]

there are no items here o.O so i can't export since there is nothing to export 

i just saw another thing. in dropbox i chose resolved security risks and saw that autorun.inf from flash drive is listed here. so after double click i can see red sign "this threat has been removed. no further action is needed" and in upper right corner "locate this file" button, and it goes to that file, so it is not deleted. thought it might help

[mp3jo Super Virus Trouncer]

In the "resolved security risks" window there should be a "More Details" link or if you double click on the "autorun.inf" then you have another link called "Copy to Clipboard".

Click on "Copy to Clipboard", and then with copy and paste please post the details here.

[brdnacer]

Full Path: f:\autorun.inf
____________________________
____________________________
On computers as of:
2.7.2012 at 20:01:00
Last Used:
2.7.2012 at 20:03:01
Startup Item:
No
Launched:
No
____________________________
____________________________
Unknown
Number of users in the Norton Community that have used this file: Unknown
____________________________
High
This file risk is high.
____________________________
Threat Details
Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.
____________________________
Origin
Downloaded from URL Not Available
Source File:
autorun.inf
____________________________
File Actions
File: f:\autorun.inf
Removed
____________________________
Registry Actions
Registry change: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS->Start:2
Repaired
____________________________
File Thumbprint - SHA:
205f9f326a0d43039019a21cedba70628fd7a7062dd809d08c17c9b284335047
____________________________
File Thumbprint - MD5:
5851f20b74a9141b18a2012a21567fb5
____________________________

[mp3jo Super Virus Trouncer]

you should scan your pc and stick with Super-Antispyware-free-version or MBAW, details are here:

http://community.norton.com/t5/Norton-Internet-Security-Norton/May-I-use-Super-Antispyware-free-vers...

http://www.superantispyware.com/

http://www.malwarebytes.org/

If there are risks detected, do not remove it, just post the scan logs here.

[mp3jo Super Virus Trouncer · Accepted solution]

tutorial to-see-hidden-files-in-windows:

http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/

please let us know if this works!

[brdnacer]

in that last link this tutorial helped. I unchecked "Hide protected operating system files (Recommended)" and now i can see folders. 

YOU SIR JUST SAVED MY LIFE

THANK YOU MP3JO. let the god repay you (because i can't xD )

thank you again.