Norton Internet Security / Norton AntiVirus

[whydidyoubanme]

If you go to Norton task and look at QuickScan, the times only show the last completed scan not the last scan. If you cancel a running scan, the status would say cancel but the times would not update. Confirmed on two pc's.

[whydidyoubanme]

To replicate this behavior, when Quick scan runs during computer idle, interrupt it to cancel the scan. Then check the times. It won't update, instead showing the last completed run.

[Bombastus]

Why should it show a cancelled scan as the last scan run?

[whydidyoubanme]

Because it would be nice to know when did the cancel scan ran and for how long. All the other tasks do this.

[whydidyoubanme]

So this IS intended and not a glitch?

[SendOfJive Norton Fighter]

Have you checked in Norton History, under Scan Results for cancelled scans?

[amy753]

Same thing here.  I checked my history and those cancelled scans are NOT recorded... but if I manually start a scan and then cancel it, those are being recorded.

[dickevans Super RootKit Eradicator]

All,

Let me see if I'm understanding what's happening here.

If an idle time scan starts and gets interrupted by 'whatever' there is no record of the incomplete scan.

If a manual scan is started and then aborted or interrupted there is a record.

Is this what's happening or is it something else?

Thanks

[amy753]

---

dickevans wrote:

All,

Let me see if I'm understanding what's happening here.

If an idle time scan starts and gets interrupted by 'whatever' there is no record of the incomplete scan.

If a manual scan is started and then aborted or interrupted there is a record.

Is this what's happening or is it something else?

Thanks

---

Yes... try it yourself.

Also, if I cancel a scan (one that is started manually), the status will say "complete" although it is "canceled."  Same applies to "Full scans."  Just start a full scan through the "Norton window" and then stop it.  After that go to Norton task and check the status.  It would say complete together with however long the scan ran for (let's say you let the scan run for 3 second and then cancel it.  It would say duration 3 second.  Status: Complete).  However, if you click on Full Scan in the Norton task and then stop it, it would show cancel.  But this does not apply to quick scan.  Both manual start through UI or the Norton task would show "complete."

[dickevans Super RootKit Eradicator]

Amy753,

Thanks, I'll do some testing and see if I can get it back to the staff for review and repair.