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Regular Visitor
ronniecoleinger
Posts: 7
Registered: ‎01-10-2010
Accepted Solution

Norton safe web not rated after five weeks. Help?

Hello,

 

I verified ownership of my second website on February 26, 2010 and the site has not been rated so the green check mark appears.  I am still getting the question mark that says the site has not been analyzed as of yet.   It has now been five weeks.   

 

The e-mail I received said the verification process took two weeks.  The question I have is if I was simply missed or if the verification process is just slower that the e-mail stated.  Could someone give me an update as to the status of this website verification?  The website in question is http://www.ronaldrellinger.com 

 

Thank you in advance for any assistance you may be able to offer.

 

Thank you again.

:smileyhappy:

 

Ronnie Coleinger 

Phil_D
Posts: 7,284
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: Norton safe web not rated after five weeks. Help?

Hi Ronnie,

 

Can you confirm that you have this message, "ownership verified" when you log into your Safe Web Profile?

 

 

01-Site-Verified.png

 

 

 

 

 

 

 

 

Let me know and I will notify the Safe Web team.

 

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Regular Visitor
ronniecoleinger
Posts: 7
Registered: ‎01-10-2010

Re: Norton safe web not rated after five weeks. Help?

Hi Phil_D

 

I just went back and logged into my safe web profile and checked to be certain I had the the message that says, "ownership verified."  Everything seems to be correct.  I can also see the meta tag I installed between the head of my website when I open my website and view the source code. 

 

Thanks for your help

 

Ronnie Coleinger

Phil_D
Posts: 7,284
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: Norton safe web not rated after five weeks. Help?

Okay Ronnie, sounds good and I can see the tag also.

 

I'll notify the Safe Web team. Please give them a few days to respond back to you in this thread.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Symantec Employee
rajesh
Posts: 338
Registered: ‎06-04-2009

Re: Norton safe web not rated after five weeks. Help?

Hi Ronnie,

 

I have manually queued up your website 'ronaldrellinger.com' for analysis, soon new rating will be reflected in safeweb.norton.com.

 

Rajesh

Regular Visitor
ronniecoleinger
Posts: 7
Registered: ‎01-10-2010

Re: Norton safe web not rated after five weeks. Help?

Hi Phil_D

 

Thanks for your help.  My second website now has a green check mark next to it.  Your assistance is greatly appreciated.

 

Have a great week.       :smileyhappy:

 

Ronnie Coleinger