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Newbie
Mike243254
Posts: 1
Registered: ‎06-18-2009

Norton shows up as white screen

[ Edited ]

I just noticed tonight that opening up Norton brings up a plain white screen. Going through the Start menu and directly clicking liveupdate does nothing anymore. I have Norton Internet Security but I dont know what version since I cant open it. Even right clicking it on the taskbar brings up a small box with nothing in it.

 

I would reinstall but I dont have a backup version or a download link.

 

My computer is up to date and Norton has worked fine till this.

Vista 64 bit

 

Below is a picture of what I am talking about

 

blankscreen.jpeg

 

Thanks for your help

<<Edit: resized image for better viewing>>
Message Edited by TomV on 06-18-2009 03:37 AM
Super Phishing Phryer
Turbo
Posts: 581
Registered: ‎05-02-2009

Re: Norton shows up as white screen

Did you try doing a system restore back to when Norton was working?
Super Spam Squasher
mo
Posts: 1,674
Registered: ‎08-18-2008

Re: Norton shows up as white screen

Hi

Could you be a bit clearer which Norton is it??? I see the NIS ICON on the screen is it 2009 version 135 or 134.Thanks.If you have a current subscription you can download the current trial for your area of the globe and activate with your key..

Cheers Mo
XP home,SP3
NIS2012
Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Norton shows up as white screen

I would uninstall using the  Norton Removal Tool

Than just download a trial and install his version. Activate with your own key

 

"All that we are is the result of what we have thought"
dbrisendine
Posts: 5,562
Kudos: 1,282
Solutions: 263
Registered: ‎10-06-2008

Re: Norton shows up as white screen

If you go back to using a standard windows theme, does it show up then?  What do you see if you right click on a file in Explorer?  Is the Norton Internet Security > Scan now menu blank also?  Please check in Task Manager to see if two copies of ccSvcHst.exe are running; are there?