03-28-2011 06:13 PM
When I'm on the net, my browser will freeze up. I can't go forward or backward, nor open websites. But the computer isn't totally locked. I can minimize, and bring up my Norton. This opens the Norton Internet Security window. When I click "scan now" to run a scan, the "Computer Scan" window opens and closes very quickly, just a flicker. And so, I can't scan. If I turn my computer off and back on, which I have do from the switch, the normal shut-down method not being functional, it usually restores things. I have had to do system restore to get things to run, too. Just today, that didn't work, either. I couldn't get the system restore window to work. But just turning it off and on seemed to do the trick.
I'm assuming it's a virus, though I don't know for sure. Any suggestions on solutions that won't run me several hundred dollars?
03-28-2011 07:09 PM
Visit one of these free malware removal forums. Whether you have an infection, which seems likely, or multiple Windows errors, which is also a possibility at this point, they will be able to assist you to make the necessary repairs.
03-30-2011 04:39 PM
Random lock ups can also be hardware related.
I had the same problem and turned out my cheapo Microsoft OEM mouse was going bad. I replaced the mouse and haven't had a lock up since.