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Newbie
steveherbert007
Posts: 3
Registered: ‎02-27-2012
Accepted Solution

Other Computers

I don't know where i should be posting but i need help, i have norton on my computer and would like it on my laptop. Am i able to do this? If so how? Thank you.

huwyngr
Posts: 18,992
Topics: 906
Kudos: 2,331
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Registered: ‎04-13-2008

Re: Other Computers

[ Edited ]

Steve,

 

Whether you can depends on whether you bought a version of Norton licenced for use on 1 PC or on more than one (3 PCs is common).

 

Do you know this from when you bought it? Did you buy it online from Norton or from someone else or from a store or ....

 

Anyway you can find out the number of activations you can carry out if you log into the MyNortonAccoount that you created when you activated Norton on your first PC and it will tell you the number of activations used and the number still available.

 

If it was a 1 PC version then you cannot also install it on another PC. If this is so, what I'd suggest you do is to contact the Norton OnLIne Customer Support Team via the CHAT link as below and ask them if there is an inexpensive way you could upgrade from a 1 PC version to a 3 PC version. We get good reports on how helpful they are so this might work.

 

Or you might spot a cheap copy on sale in the stores but make sure you only use a legitimate authorized distributor if you buy online since there are some folk around selling used copies that won't install or run for a short period only .....

 

If you have any further questions would you answer the following questions about what you have:

What version of Windows are you using including Service Packs and whether 32 bit or 64 bit as well as the Name and Version ID of the Norton product that you are using -- Help or Support / About is where that is, in the format of nn.nn.nn.nnn where n is a number.

If you have the COMCAST version of Norton 360 / Security Suite and not the normal commercial version please be sure to tell us.

Please also say what internet browser you are using -- name and version number ...

 

Please let us know how you get on.

 


 

Sorry I omited the link to CHAT so thanks Dave:

 

Hi Hugh,

 

Chat link - http://www.norton.com/chat

 

Dave.



Hugh
Super Trojan Terminator
Krusty13
Posts: 3,320
Registered: ‎05-31-2011

Re: Other Computers

Hi Hugh,

 

Chat link  -  http://www.norton.com/chat

 

Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

huwyngr
Posts: 18,992
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Other Computers

Thanks Dave -- since I was in time to edit my post I added your information so it's all together ...



Hugh
Newbie
steveherbert007
Posts: 3
Registered: ‎02-27-2012

Re: Other Computers

Hi, 
Thank you for your help. When you said about it allowing 3 computers, does that mean 3 licensed installs? Because thats what it says on mine. How do i install it to the computer i want now knowing that i'm allowed upto 3 lincensed installs. Hope this makes sence, sorry. Thank you again.

SUBASH_PRABU
Posts: 2,076
Kudos: 252
Solutions: 90
Registered: ‎05-31-2011

Re: Other Computers

Hi

   The 3Licensed Installs that means, you'll be getting a Single License and you're allowed to (Install) share that license with 3Computers. As soon as you activate the license on the first Computer it'll show 365days and if you activate the other 2Computers on the very same day you'll get 365 on the other Computers also. The Subscription days starts their countdown from the first activation itself, so an activation on the next day of the first activation will give you 365-1=364days on the other computers.

 

  And you can download and install the Norton on the other Computers from your Norton account.

Newbie
steveherbert007
Posts: 3
Registered: ‎02-27-2012

Re: Other Computers

Thank you all very much for your help. The problem has been solved, thank you again all have been very helpful.