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sewing1243
Posts: 76
Topics: 19
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Registered: ‎01-03-2011
Accepted Solution

Outlook Express and Norton Antispam

I have two Pop3 e-mail accounts that I use Outlook Express for. I have Antispam set up and it identifies incoming e-mail as spam but does not place those messages in the antispam folder. I have two additional rules that follow the antispam generated rule which redirect messages from each account to a specific folder. If I disable those rules then antispam directs spam e-mails to the antispam folder but then it dumps all the non-spam mail into the default inbox. Anyone have a fix for this?

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bjm_
Posts: 2,659
Registered: ‎09-07-2008

Re: Outlook Express and Norton Antispam

 


sewing1243 wrote:

I have two Pop3 e-mail accounts that I use Outlook Express for. I have Antispam set up and it identifies incoming e-mail as spam but does not place those messages in the antispam folder. I have two additional rules that follow the antispam generated rule which redirect messages from each account to a specific folder. If I disable those rules then antispam directs spam e-mails to the antispam folder but then it dumps all the non-spam mail into the default inbox. Anyone have a fix for this?


 

Please advise Norton product and version number ~~ Support > About

Please advise OS / SP / platform

Thank you

Welcome to the Community

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sewing1243
Posts: 76
Topics: 19
Kudos: 6
Solutions: 1
Registered: ‎01-03-2011

Re: Outlook Express and Norton Antispam

NIS2011  18.1.0.37

 

Windows XP Home SP3

Super Bot Obliterator
bjm_
Posts: 2,659
Registered: ‎09-07-2008

Re: Outlook Express and Norton Antispam

Please take a look at Support > Help > Norton Help Center > Index > Norton Anti Spam >

It's all Greek to me as I do not use Outlook Express.  Hopefully, as an Outlook Express user it will not be Greek for you.    :smileyhappy:

Hopefully an Outlook Express user will chime in

Thank you

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sewing1243
Posts: 76
Topics: 19
Kudos: 6
Solutions: 1
Registered: ‎01-03-2011

Re: Outlook Express and Norton Antispam

Update.

 

I found that if I added a rule identical to the "auto generated" Norton Antispam rule after the two rules redirecting incoming e-mail to the appropriate folders that Antispam now works in my Outlook Express.

Super Bot Obliterator
bjm_
Posts: 2,659
Registered: ‎09-07-2008

Re: Outlook Express and Norton Antispam

Hello sewing 1243

Thank you for updating your Topic. 

Perhaps if you explain how you added the rule .... your experience will help others. 

Please mark the solution to your Topic to help others.

 

Thanks

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sewing1243
Posts: 76
Topics: 19
Kudos: 6
Solutions: 1
Registered: ‎01-03-2011

Re: Outlook Express and Norton Antispam

How to add a mail rule to Outlook Express:

 

To create a rule for e-mail messages

1) On the Tools menu, point to Message Rules, and then click Mail.

****Message rules cannot be created for IMAP or HTTP e-mail accounts.****

 

2) If this is the first rule you are creating, proceed to step 3. Otherwise, on the Mail Rules tab, click New and proceed to step 4.

 

3) Select the conditions for your rule by selecting the desired check boxes in the Conditions section. (You must select at least one condition.)

You can specify multiple conditions for a single rule by selecting more than one check box. Click the and hyperlink in the Rule Description section to specify whether all of the rule conditions must be met before the specified action occurs (and), or whether at least one must be met (or).

 

4) Specify the actions for your rule by selecting the desired check boxes in the Actions section. (You must select at least one condition.)

 

5) Click the underlined hyperlinks in the Rule Description section to specify the conditions or actions for your rule.

You can click contains people or contains specific words in the Rule Description section to specify the people or words you'd like Outlook Express to look for in messages. If you enter multiple people or multiple words per condition, use the Options button in the Select People or Type Specific Words dialog boxes to further customize the condition.

 

6) In the Name of the rule text box, select the default name or type a new name for your rule, and then click OK.

 

 

The new Antispam rule will need to have the same info and the same blocks checked as the auto generated rule created by Norton Antispam.

 

You may have to move it up or down in the list to make it function properly. That is done this way:

 

Click on the rule you want to move (it will be highlighted)

Click the "move up" or "move down" button located directly below the window displaying the list of rules until the rule is in the new order.

Super Bot Obliterator
bjm_
Posts: 2,659
Registered: ‎09-07-2008

Re: Outlook Express and Norton Antispam

[ Edited ]

Hi sewing1243

Thanks ... !

Outlook Express Tutorial

 

Please mark/accept your post as the Solution to help others.

Cheers :smileyhappy:

Great job ...  !

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