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Newbie
AdamBender
Posts: 2
Registered: ‎03-28-2013
Accepted Solution

Performance tab crashes computer

Hello,


I'm having a rather ironic problem with Norton Antivirus. Lately when I click the performance tab to check system performance, II almost immediately am confronted with a blue screen of death and the system is forced to restart.

 

Is this a bug? Anything I can do on my end?

 

Thanks,

Adam

Newbie
AdamBender
Posts: 2
Registered: ‎03-28-2013

Re: Performance tab crashes computer

I seem to have fixed the problem, and it had nothing to do with Norton. For those interested in this kind of thing, apparently a recent Windows 7 update was incompatible with my laptop's video card and has been doing all kinds of havoc to my computer. It's explained here: http://support.microsoft.com/kb/2670838

 

Ah well, thanks anyway! 

Visitor
johanijssels
Posts: 6
Registered: ‎04-03-2013

Re: Performance tab crashes computer

Hi there,

 

Did you undo the Windows 7 update or an update of the video driver? I did the last and lost the popups with it.

 

Bye,

Johan