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Newbie
Me_nicegal28
Posts: 1
Registered: ‎10-14-2008

Please Help -My Norton Anti Virus Keeps saying that it is Expired!

Hi,

I hope someone can help me out. ...bare with me, since I don't know much about computers. I had Norton Antivirus 2008 installed last year on my computer and now it expired.

I went out and bought a new box of Antivirus 2008 and tried to install over 4 times. Each time it says that my subscription is expired....I have also gone to the renew page, but the product key won't even fit into the boxes.

 

What do I do?

I even un-installed and then re-installed but nothing is working?

 

thanks

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Please Help -My Norton Anti Virus Keeps saying that it is Expired!

That might be correct because the number for a renew is shorter than for a new license.

I'm in v2009 now so I'm not sure where it is you can put in a new license. Isn't it under your support button?

"All that we are is the result of what we have thought"
PapauZ
Posts: 6,766
Topics: 389
Kudos: 1,020
Solutions: 374
Registered: ‎04-08-2008

Re: Please Help -My Norton Anti Virus Keeps saying that it is Expired!

You should just simply download the 2009 setup from trial downloads, and write your 2008 key from the box in the setup, when it needs it. NAV and NIS keys are only subscription keys since the 2006 version, and perfectly fine with the newer versions too.


Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16

Contributor
Nwizz
Posts: 16
Registered: ‎10-11-2008

Re: Please Help -My Norton Anti Virus Keeps saying that it is Expired!

Hello Me_nicegal28.

 

To activate Norton with the new productkey just follow the steps below.

1. Open Norton.
2. Click on Help & Support up to your right.

3. Now click Activation in the new box/page that opens.
4. Enter your productkey and click next and your product is activated and you get the correct subscription.

Please let me know if you get any problem along the way.

Regular Contributor
Dieselman743
Posts: 1,909
Registered: ‎09-11-2008

Re: Please Help -My Norton Anti Virus Keeps saying that it is Expired!

Return you Norton 2008 to the store and get Norton 2009. Staples and Bestbuy already carry it.
Real Time Protection = NIS 2009 + NAT
Behavior Analysis = Threatfire
On Demand = MBAM