08-10-2012 07:05 AM
We have an infected computer. I have followed the instructions of Norton and Microsoft to no avail. This is a desktop with Win7 64 Home Premium with Norton Internet Security 2012. I ran a scan with frst64 with the posted results. Any help would be greatly appreciated.
08-11-2012 01:58 AM
I am not touching this system.
The users have used advanced programs on their own, and gone their own way, FRST was not only run, but run incorrectly.