07-02-2012 03:00 PM
I googled and found it is a virus and hard to remove. I tried to unistall it in the control panel, it disappeared and I rebooted only to find it still there. I checked the Norton website and found all reported the same as I even though Norton said it was ok. It attached itself to Google Chrome and Mozilla Firefox. I have Windows7.
Thanks in advance
07-02-2012 04:08 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Download OTL http://www.bleepingcomputer.com/download/otl/
Disable Norton for say 30 minutes
Click the Scan All Users checkbox.
Change file age to 90 days
An OTL.txt and extras.txt will be created.