Reply
Newbie
mischief_ash
Posts: 2
Registered: ‎10-01-2008

Programs not running after installing NAV 2009

I had high hopes with NAV 2009. Maybe it's fast and good but then programs in my computer no longer run... NAV 2009 detects many files as virus and deletes them automatically and now i cannot run programs requiring these files. And I can't see any option of excluding the files from being scanned. God it's driving me crazy.

 

Is there.. is there any way i can maybe tell my NAV that those files are absolutely safe and not to mess with them. Come on I've had those files since ages and they haven't busted my computer.

 

I hope some one helps me coz I kinda like this product but I'll have to move on if it's the way it is.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Programs not running after installing NAV 2009

Hi

 

You can use the "exclusions" lists.

Click "settings", Then go down to "Scan Exclusions"  Click "Configure" to the right.   There are 2 lists (or possible lists)  Scan Exclusions and Auto Protect Exclusions, you can add them to the list(s).

 

Quads 

Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: Programs not running after installing NAV 2009

Hi mischief_ash,

 

What programs are being affected by NAV 2009?

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Programs not running after installing NAV 2009

The programs are probably not deleted. In your history you can get them back
"All that we are is the result of what we have thought"