10-03-2008 03:57 PM
It should say: "Protection Updates - 03/10/2008" in the N.I.S. tab; what is the Date shown?
NSWBE is Norton System Works Basic Edition. The date on the Protection is 9/23/08
10-03-2008 03:59 PM
Please try this:
10-03-2008 04:04 PM
Start -> Run... and type "taskmgr" (without the parentheses). Then hit Enter.
The program should be located in the list on the Processes tab.
10-03-2008 04:12 PM
You need to end the LUCOM~1.exe from Task Manager. Before that turn off Turn On Protection for Norton Products.
Open Norton product> Click on Norton Internet Security/Norton Antivirus tab> Click settings> Click Norton Internet Security/Norton Antivirus options at the bottom> now uncheck Turn On Protection for Norton Products
Now open Task Manager< Under processes tab, end the process LUCOM~1.exe.
Now make sure that your system date and time are correct. Run LiveUpdate. Let us know if you receive any error message or error code.
If you have a valid subscription for your Norton 2008 version, the best thing you can do is to upgrade to your Norton product to the 2009 version. This is absolutely free.
If you wish to do so, please visit Upgrade Center
What does this do and would LuComServer_3_ be the same thing?
10-03-2008 04:29 PM
I've turned off the protection. I can't seem to remember how to get to Task Manager,Help!Please. Thank you for your help.
Where did you get this information?
Do you mean Protection Updates or all Features of N.I.S.? If so, there should be a "FIX NOW" button just under the Security Status.Message Edited by Floating_Red on 10-03-2008 11:43 PM
The info is in the posts right after yours about the date on the Protection. Which is 9/23/08- 10 days ago.
10-03-2008 04:36 PM
Please try this:
You done that yet (above)?
10-07-2008 04:35 PM
10-07-2008 04:44 PM
I wanted to let you know that the green solution is an accident. Wasn't corrected this way. I was finally able to get on computer because of other problems with it. BUT, the solution was to turn off Protection for Norton Products and the go to Task Manager and delete ALL LUcom. I was able to run Live update and I have a big green check on Norton. Now I am very happy. Thanks for you help greatly appreciated.
Nevermind what the User said about it being "an accident". ;)
Anyway, if you tried what I suggested, that would have probably sorted your Issue anyway. :D
10-07-2008 08:02 PM
I did not have to rein stall. But...I just noticed my NIS in my taskbar just disappered. I just had to click on the Icon and it is now back on taskbar. Very, very strange. Can I ask you how can you check for the updates "version"??? I remember being able to in years gone by but don't remember how. Thanks