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Newbie
r_honey
Posts: 2
Registered: ‎05-07-2012
Accepted Solution

Purchasing a new license synchronized with existing license

[ Edited ]

I have a 3 license NAV pack which is expiring in 3 months. I need to purchase an additional license. Is it possible that the new license expiration date is synchronized with existing licenses to avoid having to track 2 different expiration dates.

Symantec Employee
Sagar_S
Posts: 110
Registered: ‎01-27-2010

Re: Purchasing a new license synchronized with existing license

Hi r_honey,

 

Yes, it is possible to track it and infact the remaining days will be added to the current subsciption if you go with new purchase.If you want to use in the same 3 user license pack.

 

But if you want 3+1 user license you need to rememeber both expiration days, but you will get an alert from the last 30 days every week so you can renew it no need to remember the expiration dates.

 

You can also see the remaining days in the Main UI of NAV.

 

Hope this will help you.

 

Regards,

 

Sagar

 

huwyngr
Posts: 18,982
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Purchasing a new license synchronized with existing license

r_honey,

 

You might want to check out the NAV Page on the Norton Web site  and click on the 5 User Pack.

 

At $90 that works out at $22.5 per seat if you only use 4 of them.

 

Check with the Norton OnLine Support team and I'm sure they will work out how to combine that price and add it onto you existing installation ... or if that is not feasible for some technical reason I'm sure they will balance it out somehow.

 

To contact customer support Click on this link https://www.norton.com/chat  and work on from there.

Please let us know how you get on ....



Hugh
Newbie
r_honey
Posts: 2
Registered: ‎05-07-2012

Re: Purchasing a new license synchronized with existing license

Thanks Hugh, that worked great. The support person helped me purchase a 5 pack 1 year subscription automatically adjusting current subscription remaining time to it.

huwyngr
Posts: 18,982
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Purchasing a new license synchronized with existing license

Thanks for letting us know how it all worked out -- that's really valuable and will help everyone to know that this is a good way to go if you need 4 activations .......



Hugh
Symantec Employee
Sagar_S
Posts: 110
Registered: ‎01-27-2010

Re: Purchasing a new license synchronized with existing license

r_honey,

 

Thats great to know that your issue is fixed.

 

Sagar