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Visitor
quade
Posts: 2
Registered: ‎06-29-2010

Question about WS Reputation 1

So today I downloaded a Trial Game on the Reflexive.com site.  After downloading Norton 2010 analyzes it and says WS.Reputation 1 Found - it gets Quarantined.

 

Unusual as this never happened before with this site?  So I pulled the downloaded file back out of Quarantine ran a Network Scan and File Insight Scan and nothing gets found, the file is OK.

 

So I tried a few more Games on the site and they all respond the same way.

 

Any ideas why this is suddenly happening?

Yaso_Kuuhl
Posts: 5,533
Kudos: 1,402
Solutions: 526
Registered: ‎02-19-2009

Re: Question about WS Reputation 1

Hi quade,

 

The definition files will have to be corrected so that the games are not labelled as false positives. In order to do this, please submit the files to Symantec as false positives and follow the instructions in this post:

http://community.norton.com/t5/Announcements/How-to-report-false-positives/m-p/225309#M19

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.

Visitor
quade
Posts: 2
Registered: ‎06-29-2010

Re: Question about WS Reputation 1

Thanks for reply but the problem is games that were downloaded previously did not get picked up with the WS Reputation 1.

 

Wheras now they do?

Yaso_Kuuhl
Posts: 5,533
Kudos: 1,402
Solutions: 526
Registered: ‎02-19-2009

Re: Question about WS Reputation 1

[ Edited ]

It looks like Norton is misrecognising freshly downloaded games, not the ones you downloaded before when Norton had definitions which recognised them properly. If you inform Symantec of this issue, then it can be corrected; another option would be to contact the website hosting the games (I see that Norton Safe Web labels it as safe).

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.