11-16-2009 08:56 PM
In my security history in NIS 2010 under Quarantine, is a Heuristic virus that Norton quarantined last week when it was detected by Download Insight.
If ever I have to uninstall NIS 2010 an reinstall NIS 2010 do I have to worry about that quarantined file?
There are options for the quarantined file
Restore the file ( I know I don't want to do that)
Remove the file from History ( does this remove the file from my computer or just from history)
Submit to Symantec (why would I want to do this since Norton caught it and knows it is bad, they know already what is in the file, right?)
11-17-2009 12:24 AM
Because it was a heuristic detection based on behaviour rather than a positive identification, it could still be useful to send it to Symantec. You could leave it until you get a postive response from Symantec as to whether it truly is a virus or some legitimate file that has suspicious behaviour. Once you know for sure, removing it from history also removes it from your system.
When Norton is uninstalled, the quarantine folder is also removed.
11-17-2009 08:24 AM