05-24-2009 02:45 PM
05-24-2009 02:57 PM
I have not been able to find anything specific about this error code via google. Have you tried using one click support when this error code appears? Do you have any other security programs running on your vista pc?
If for whatever reason one click support does not work, click here to go to the norton online product support page and click on error messages. Assuming cookies are set to no higher than medium high norton should have no problem detecting that you have NAV 2009 installed and it will walk you through the process of finding out what the error code means and identifying a fix.
05-24-2009 04:30 PM
Try turning off Microsoft Office Automatic scan in the computer pane of the main screen, and reboot in case it is related to a similar issue.
There is some kind of a conflict happening or you would not be having problems.
05-25-2009 02:11 AM
05-25-2009 10:05 PM
It can happen when there is a Norton Internet Security service also running with Norton Antivirus service .To confirm that go to the Run window and type services.msc and check .If it is there run the Norton removal tool from www.symantec.com/nrt then delete the Norton Internet Security folder from Program Files and then reinstall the Norton Antivirus 2009 from www.norton.com/nav09.