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Contributor
shane17
Posts: 11
Registered: ‎07-30-2012

Re: Trojan removal please

yes sometimes why?

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Trojan removal please

Do you have a flash drive??

 

As of the Middle of July there is a .c -.d variant that does this on systems and it is not whistler.

 

Quads

Contributor
shane17
Posts: 11
Registered: ‎07-30-2012

Re: Trojan removal please

yes

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Trojan removal please

Read Slowly and all of it.

 

Please download http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/  Download the 64 bit version


Transfer it on to the Flash Drive

Enter System Recovery Options

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.


On the System Recovery Options menu you will get the following options:

 

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt


  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your portable hard drive
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive.  restart the system and load Windows Pleaseattach the log in  your reply back..

 

Quads

Contributor
shane17
Posts: 11
Registered: ‎07-30-2012

Re: Trojan removal please

Heres the log and thanks

 

 

 

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Trojan removal please

You don't have Norton / Symantec installed,  this is a forum for those products

 

You have McAfee and MSE installed   (MSE is in a loop)  so you have their forums to choose from.   You also have Malwarebytes in realtime and a startup .tmp file.

You may also have a TDLFS filesystem as well as zeroaccess.

 

Good Luck

 

Quads

Contributor
shane17
Posts: 11
Registered: ‎07-30-2012

Re: Trojan removal please

can you help me find forum that gets rid of this trojan please and thank u

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Trojan removal please

Just look up their forums.

 

Quads

Contributor
shane17
Posts: 11
Registered: ‎07-30-2012

Re: Trojan removal please

if i had norton would you help me

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Trojan removal please

No as you would really struggle getting it in on top of all that, and as a trail if it was at all able to get installed.

 

You have other forums to go to.  You don't have Symantec Products so I am finished with this thread.

 

Quads