Norton Internet Security / Norton AntiVirus

[HeyDoubleT]

When ever I run a search on Google (or any search engine), if I click on a link I get redirected to a dif site that has junk and malware on it.  I follow the directions for cleaning up the hosts files but did not help. Tried using NPE, did not find anything.  Clicked on link for next step in the help process but the site will not open.  The site is: 

http://sitedirector.symantec.com/932743328/?ssdcat=221&lcid=1033&origin=techsup&env=prod&layout=esd&...

Any ideas on how I can stop this redirecting from happening?  Real pain in the neck.   Thank you,  HDT

[delphinium Norton Fighter]

Do you have any security product on your machine?  Is it identifying any particular infection, or not working at all?

[HeyDoubleT]

Using Norton INS 2012, no infections found, have even tried Norton Power Eraser.  running WinXPpro, on a Intel CoreDuo machine btw,  All updates installed on both.  Makes no dif if I run the search in InEx 8, FireFox, or Opera  Same thing happens with all three.

[Atomic_Blast Super Spam Squasher Mobile Master (Norton Mobile Users Discussion Forum)]

Hi HeyDoubleT:

From what you are saying, I think that your search results have been hijacked.

Could you try deleting your browser cache in each of the browsers, restart them and let us know?

Let's take it from there.

Thanks.

Atomic_Blast :)

[HeyDoubleT]

Have done that with same results, tyvm for the sugestion though. 

[lmacri Super Phishing Phryer]

Hi HeyDoubleT:

You might want to try running a full system scan with the free Malwarebytes' Anti-Malware (MBAM) scanner.  MBAM will occasionally detect malware missed by a NIS full system scan.

During your MBAM installation, decline the 15-day trial offer to use the advanced Pro features, since this might activate the real-time protection mode in MBAM, and it's never a good idea to have more than one security program trying to handle real-time protection on your system.  MBAM might find some old registry entries and PUPs (potentially unwanted programs), which are often just inert files on your hard drive left over from uninstalled toolbars, etc., and these types of detections often aren't a cause for concern.

------

Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

[floplot Norton Fighter]

Hello HeyDoubleT

Since 3 browsers are involved here and you have already tried some scans, I would recommend a visit to one of the free malware removal sites. They can give you the proper scans and tools to help clean up your machine if it's infected. They work with you 1 on  1 which can not be done here. Please register with one of them and describe your problem to them. Please let us know which one and how you are making out. Once they start helping you, we can't, but you can give us an update..

Please go to one of these free Forums for help in removing your bad malware or rootkits.


http://www.bleepingcomputer.com

http://www.geekstogo.com/forum/

http://www.cybertechhelp.com/forums/

http://forums.whatthetech.com/

(Thanks to Delph for providing the list of sites)

Please come back and let us know how you made out. Thanks.

[Atomic_Blast Super Spam Squasher Mobile Master (Norton Mobile Users Discussion Forum)]

Hi floplot:

Kind of funny, but I was thinking along similar lines.

Possibly some unusal type of Malware or Rootkit.

Thanks for posting those resources.

Hopefully, DoubleT will post back in this thread with the outcome.

Atomic_Blast :)

[HeyDoubleT]

Ran the Malwarebytes, found one item, it fixed it. Then ran spybot, it found 3 more, fixed them.  Problem still there   I also think the seach results are being hijacked.  Going to try the others on the list next and see if that nasty little bugger can be found.  Will let you know what results I get   Thanks again to everyone for thier help.  

[Quads]

Why an unusual type of Malware / Rootkit??

Quads